Administrative Receptionist

Presbyterian Homes & Services; Spring Park (MN); On-site; USD 27,000 - 31,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Retirement plan

Holiday pay

Job summary

Presbyterian Homes & Services – Lake Minnetonka Shores in Spring Park, MN, is looking for an Administrative Receptionist to join the on-site team. You will answer and transfer calls, provide information to residents and visitors, and support billing-related tasks within the resident billing system.

The ideal candidate will have a high school diploma, prior receptionist experience, strong interpersonal and organizational skills, and proficiency with Microsoft Outlook, Excel, Publisher, and Word.

Qualifications

• High school diploma preferred.
• 12 months experience as receptionist or office clerical/administration desirable. Bookkeeping experience preferred.
• Excellent interpersonal, communication, and organizational skills.
• Experience with office equipment (phones, copy machines, etc.).
• Proficiency in Microsoft Outlook, Excel, Publisher and Word desired.
• Ability to read/write/speak English to communicate with customers.

Responsibilities

• Answer and transfer all incoming telephone calls in a courteous, professional manner.
• Serve as an information resource for residents and visitors.
• Enter ancillary resident charges into the electronic billing system, run monthly statements.
• Mail statements to residents and receive payments; prepare bank deposits.

Skills

Customer service

Public relations

Interpersonal skills

Organizational skills

English proficiency

Education

High school diploma

Tools

Microsoft Outlook

Excel

Publisher

Word

Job description

Overview

Presbyterian Homes & Services - Lake Minnetonka Shores - is seeking an Administrative Receptionist for its team.

The Receptionist reports to the Office Manager or designated Quality Service Team member on site. The Receptionist also takes work direction from the Campus Administrator, Marketing, Resident Services Director and other departments as assigned.

REGULAR SCHEDULE/HOURS: Monday - Thursday 9-5:30 *Temporary Friday coverage is needed for an undetermined period of time.

ABOUT THIS COMMUNITY

Lake Minnetonka Shores4515 Shoreline DriveSpring Park, MN 55384Situated on the western shores of the lake in Spring Park, Lake Minnetonka Shores has become known not only for its stunning park and lakeshore, but also for its vibrant and welcoming community of employees and residents. The beautiful shores of Lake Minnetonka provide a peaceful place to take breaks and breathe in the fresh air. With employee apartments next door and convenient access to many restaurants, coffee shops and grocery stores, this community feels like a second home.

As an employee you can take advantage of a variety of amenities such as:

• Off-street parking
• Discounted employee meals
• Free Fitness Center access
• Monthly employee appreciation events

This community offers the following care options: Assisted Living, Assisted Living with Memory Care, Care Center/Long Term Care, Transitional Care/Rehab, Independent Living, and Child Care.

Responsibilities

The Administrative Receptionist is responsible for providing excellent customer service and public relations needed for quality care and services to all customers. In addition to answering and transferring all incoming telephone calls in a courteous and professional manner, serving as an information resource, this role will be responsible for entering ancillary resident charges into the electronic resident billing system, running monthly statements, and may be responsible for mailing statements to residents and may be responsible for receiving payments, applying cash in the billing system and preparing bank deposits. Additionally, the role may perform a variety of administrative duties as assigned.

Qualifications

• High school graduate preferred.
• (12) twelve months work as a receptionist or other office clerical/administration is desired. Bookkeeping/accounting experience, preferred.
• Excellent interpersonal, communication, and organizational skills.
• Experience with various office equipment such as copy machines, multi-line phones, postage meter, fax machines, etc.
• Demonstrated computer proficiency and experience in various programs including Microsoft Outlook, Excel, Publisher and Word is desired.
• Demonstrated compatibility with PHS's mission and operating philosophies.
• Demonstrated ability to read, write, speak and understand the English language to communicate with all customers.

Pay Range

The estimated starting pay range for this role is $19.75 - $22.64 per hour. This good faith estimate is based upon PHS’s typical starting pay range for this role. Actual pay range depends upon many factors including each individual employee’s qualifications and market conditions and is subject to change.

Benefits

Full-time benefits-eligible employment begins at a minimum of 30 hours per week:

• Health, and dental, including applicable HSA & FSA
• Employer Contribution to HSA for eligible Health Plans
• Life insurance (AD&D)
• Retirement, with eligibility for an employer match
• Holiday pay and extended sick

Full and Part-time benefits-eligible employment working between 20-29 hours per week:

• Vision insurance
• Voluntary short-term & long-term disability
• Accident & hospitalization coverage
• Education assistance programs

All employees:

• Accrue PTO (Paid time off)
• Same-day pay
• Employee assistance program (EAP)
• College partnership educational discounts
• Access to Learn to Live Resources

About PHS

Presbyterian Homes & Services (PHS), based in St. Paul, Minnesota, is a nonprofit, faith-based organizationprovidinga broad array of high-quality housing choices,careand services options for older adults. Some8,000employees serve more than41,800 older adults through 60PHS-affiliated senior living communities in Minnesota,Iowaand Wisconsin, and through Optage®home and community services. PHS is also co-owner of Genevive, the largest geriatric primary care practice in Minnesota, providing comprehensive care for more than 15,500older adults. Established in 1955, PHS has earned the reputation as an innovative leader dedicated to promoting independence, purposefullivingandthe overallwell-being for those they serve. Today, PHS is one of the largest nonprofit providers of senior housing and services in the nation.

PHS is an EEO/AA employer. All applicants will receive consideration for employment regardless of their race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital status, or status with regard to public assistance.