Administrative Programs Coordinator — Data‑Driven Operations

spectrumhealth; Grand Rapids (MI); On-site; USD 42,000 - 56,000; Full time

Job summary

Corewell Health’s Blodgett Hospital in Grand Rapids seeks an experienced administrative professional to direct and maintain multi-faceted programs. You will provide support using software and tools, ensuring operations continue smoothly in management's absence.

The role requires strong clerical and data skills, an associate degree, and several years in medical/healthcare administration or customer service. Daily 8 a.m.–5 p.m., 40 hours weekly, on-site.

Qualifications

• Associate's Degree or equivalent specific course work in office administration/secretarial science.
• 2 years of relevant experience in secretarial/clerical and computer skills.
• 2 years of relevant experience in administrative projects, program management, hospital/physician office, statistical data collection and analysis.
• 2 years of relevant experience in working in a high volume service industry in business or accounting, cash handling, data systems, managed care, and Medicare product industry.
• 2 years of relevant experience in a health care or medical research environment.
• 2 years of relevant experience in dealing with the public, preferably in the medical or customer service field.
• 2 years of relevant experience in database development.
• 2 years of relevant experience in a clinical setting directing the workload of others, specimen collection and client services

Responsibilities

• Utilizes the appropriate software applications to maximize efficiency and effectiveness of office workload.
• Greets and communicates in a manner consistent with caring and respect and follows established policies for confidentiality.
• Answers telephone, takes messages, welcomes visitors and provides/relays information in a manner consistent with hospitality standards.
• Composes documents and independently formats, types and proofreads correspondence, memos, reports, charts, statistics, meeting minutes, newsletters, etc
• Performs/coordinates basic office duties such as sorting/distributing mail, copying, filing, faxing, completing forms, and ordering/maintaining equipment/supplies
• Maintains schedule/daily calendar for staff members/rooms/equipment, making independent judgments regarding priorities/rescheduling.
• Arranges for conference/travel, meetings as needed
• Collects, compiles, and prepares data for analysis and develops systems that facilitate tracking of data
• Manipulates data to develop unique reports to meet special requests and reviews reports/data to determine accuracy
• Directs and maintains accountability for completion of complex, multi-faceted programs/projects

Skills

Secretarial skills

Computer skills

Data analysis

Customer service

Healthcare office

Education

Associate's Degree in office administration/secretarial science

Tools

Database development

Software applications

Job description

Corewell Health’s Blodgett Hospital in Grand Rapids seeks an experienced administrative professional to direct and maintain multi-faceted programs. You will provide support using software and tools, ensuring operations continue smoothly in management's absence.

The role requires strong clerical and data skills, an associate degree, and several years in medical/healthcare administration or customer service. Daily 8 a.m.–5 p.m., 40 hours weekly, on-site.