Administrative Program Specialist C-OCOS-HR

State of Louisiana; Baton Rouge (LA); On-site; USD 42,000 - 58,000; Full time

Job summary

State of Louisiana in Baton Rouge seeks an Administrative Program Specialist C to provide HR guidance, onboarding support, and daily administrative services. You will welcome visitors, manage calls, coordinate purchases and travel, and assist with new hire orientation.

The role emphasizes following policies, ethics, and professionalism while maintaining a positive front desk presence. Schedule and salary will reflect qualifications and experience.

Qualifications

• Five years of experience in administrative services.
• Six years of full-time work experience in any field plus two years in administrative services.
• A bachelor's degree plus two years of experience in administrative services.
• An advanced degree plus one year of experience in administrative services.
• Experience substitution: 30 semester hours equals one year of experience; max substitution 120 semester hours.

Responsibilities

• Greet visitors and staff with kindness and professionalism.
• Answer incoming calls, route messages, and provide general information about HR services.
• Coordinate office purchases and travel assistance.
• Facilitate new employee orientation bi-weekly; assign and follow up with required trainings.
• Maintain the front desk and lobby area for a welcoming environment.
• Support the team with data entry, filing, mail distribution, and general administrative tasks.

Skills

Accepting Direction

Demonstrating Accountability

Following Policies and Procedures

Acting with Ethics and Integrity

Displaying Professionalism

Customer Service

Education

Bachelor's degree

Advanced degree

Tools

LaGov (SAP)

SuccessFactors

Job description

Location: Baton Rouge, LA

Office of Early Childhood Operations

Job Focus Area

In HR at LDOE our mission is to provide Human Resources guidance, support, and continuity of services from onboarding until transition. We provide ongoing support and counsel to candidates and employees alike, working every day to improve.

Applicants with the following experience are encouraged to apply

• Experience with state LaGov (SAP)
• SuccessFactors training(s)
• Customer Service

Candidates with the following skills and competencies are encouraged to apply

• Accepting Direction: The ability to be open and willing to follow guidance or instructions.
• Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.
• Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.
• Acting with Ethics and Integrity: The ability to make choices that reflect ethical standards, integrity and honesty, regardless of circumstances or personal benefit.
• Displaying Professionalism: The ability to uphold workplace standards through consistent conduct, responsible communication, and consideration for others.

Qualifications

• Five years of experience in administrative services; OR
• Six years of full-time work experience in any field plus two years of experience in administrative services; OR
• A bachelor's degree plus two years of experience in administrative services; OR
• An advanced degree plus one year of experience in administrative services.
• EXPERIENCE SUBSTITUTION: Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Job Duties

As an Administrative Program Specialist C, you'll help create a positive first impression for every person who walks through our doors. In this role, you will:

• Greet visitors and staff with kindness and professionalism
• Answer incoming calls, route messages, and provide general information about HR services
• Coordinate office purchases and travel assistance
• Facilitate new employee orientation bi-weekly; assign and follow up with required trainings
• Maintain the cleanliness and organization of the front desk and lobby area to ensure a welcoming environment
• Support the team with everyday office tasks like data entry, filing, mail distribution, and general administrative support

Position-Specific Details

Appointment Type: Probational or Promotional. The person hired for this position is expected to regularly report to the Baton Rouge office. Current permanent classified state employees may be required to accept a probationary appointment, if selected.

Career Progression: This position does not participate in a Career Progression Group.

Work Schedule: Workdays are Monday - Friday; work hours will be determined.

Compensation: The salary offered will be determined based on qualifications and experience.

Note regarding the advertised pay range: The maximum amounts listed are the maximum salary amounts a person can make over their career and not the maximum amount we are allowed to pay a new hire.