Administrative Program Specialist C-OCOS-HR

Education-State Activities; Baton Rouge (LA); On-site; USD 40,000 - 52,000; Full time

Job summary

Education-State Activities in Baton Rouge is seeking an Administrative Program Specialist C to serve as the first point of contact at the agency for training compliance, front desk service, and office purchases. The role supports onboarding and ongoing HR services, ensuring a smooth, welcoming environment for staff and visitors.

You'll greet visitors, handle calls, coordinate purchases and travel, coordinate new hire orientations, and contribute to daily administrative tasks essential to keeping

Qualifications

• Experience with state LaGov (SAP) and SuccessFactors training.
• Customer Service experience at the state level is desirable.
• Ability to follow policies and provide reliable office support.

Responsibilities

• Greet visitors and staff with kindness and professionalism.
• Answer incoming calls, route messages, and provide HR information.
• Coordinate office purchases and travel assistance.
• Facilitate new employee orientation bi-weekly; assign trainings.
• Maintain front desk and lobby area; ensure a welcoming environment.
• Support daily office tasks like data entry and filing.

Skills

Accepting Direction

Accountability

Policies & Procedures

Ethics & Integrity

Professionalism

Tools

LaGov SAP

SuccessFactors

Job description

This position is located in Baton Rouge, LA

Office of Early Childhood Operations

Job Focus Area

In HR at LDOE our mission is to provide Human Resources guidance, support, and continuity of services from onboarding until transition. We provide ongoing support and counsel to candidates and employees alike, working every day to improve.

We’re looking for an Administrative Program Specialist C to serve as the first point of contact at the agency in regard to training compliance, front desk customer service, as well as office and agency purchasing, while providing office support that keeps the office running smoothly.

Applicants with the following experience are encouraged to apply:

Experience with state LaGov (SAP), SuccessFactors training(s), Customer Service

Candidates with the following skills and competencies are encouraged to apply:

• Accepting Direction: The ability to be open and willing to follow guidance or instructions.
• Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.
• Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.
• Acting with Ethics and Integrity: The ability to make choices that reflect ethical standards, integrity and honesty, regardless of circumstances or personal benefit.
• Displaying Professionalism: The ability to uphold workplace standards through consistent conduct, responsible communication, and consideration for others.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties:

As an Administrative Program Specialist C, you'll help create a positive first impression for every person who walks through our doors. In this role, you will:

• Greet visitors and staff with kindness and professionalism
• Answer incoming calls, route messages, and provide general information about HR services
• Coordinate office purchases and travel assistance
• Facilitate new employee orientation bi-weekly; assign and follow up with required trainings
• Maintain the cleanliness and organization of the front desk and lobby area to ensure a welcoming environment
• Support the team with everyday office tasks like data entry, filing, mail distribution, and general administrative support

Position-Specific Details:

Appointment Type: Probational or Promotional. The person hired for this position is expected to regularly report to the Baton Rouge office. Current permanent classified state employees may be required to accept a probationary appointment, if selected.

Career Progression: This position does not participate in a Career Progression Group.

Work Schedule: Workdays are Monday - Friday; work hours will be determined.

Compensation: The salary offered will be determined based on qualifications and experience.

Note regarding the advertised pay range: The maximum amounts listed are the maximum salary amounts a person can make over their career and not the maximum amount we are allowed to pay a new hire.