Administrative Professional: Growth, Great Benefits, Impact

Rollins, Inc.; Monroe (NC); On-site; USD 35,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

Paid vacation, holidays, and sick days

Employee discounts

Comprehensive training program

Job summary

Northwest Exterminating seeks an Administrative Professional to serve as a critical link between customers and service teams. You will handle calls, manage emails, and help keep documentation accurate while coordinating service routes and supporting daily operations.

No experience is required beyond a high school diploma; you should be organized, friendly, and capable of multitasking in a fast-paced environment. We offer training and growth opportunities.

Qualifications

• High School Diploma or equivalent required.
• No prior experience necessary.
• Must be at least 18 years old.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint) expected.

Responsibilities

• Manage inbound calls and emails from customers, assisting with payments, scheduling, and basic inquiries.
• Document customer accounts accurately and promptly.
• Coordinate monthly service routes for field staff and ensure schedules are up to date.
• Assist with additional tasks and projects to support team operations.
• Collaborate with internal teams to maintain high-quality customer service.

Skills

MS Office

Customer service

Communication

Organizational skills

Education

High School Diploma or equivalent

Tools

Word

Excel

PowerPoint

Job description

Northwest Exterminating seeks an Administrative Professional to serve as a critical link between customers and service teams. You will handle calls, manage emails, and help keep documentation accurate while coordinating service routes and supporting daily operations.

No experience is required beyond a high school diploma; you should be organized, friendly, and capable of multitasking in a fast-paced environment. We offer training and growth opportunities.