Administrative & Process Improvement Analyst

flyontario.com; Ontario (CA); On-site; USD 78,000 - 89,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401A retirement plan

Job summary

Ontario International Airport Authority (OIAA) seeks an Administrative Analyst I to provide senior administrative support to the Operations & Maintenance Department. You will help develop SOPs, manage projects, and coordinate cross‑functional tasks to improve efficiency.

You will work with executives and regulatory teams, preparing reports, managing documents, and supporting training and communications during change initiatives.

Qualifications

• Bachelor’s degree in Business Administration, Business Operations, or similar field.
• Three (3) years of administrative experience, preferably in corporate/operational settings.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and document management software.

Responsibilities

• Provide executive administrative support and calendar management for the Operations & Maintenance Department.
• Coordinate departmental meetings, travel, and prepared presentations and reports.
• Develop and maintain SOPs, workflows, and other operational documentation for regulatory compliance.
• Analyze workflows, document current and future state processes, and support improvements and metrics.
• Create training materials and coordinate change management activities to drive adoption.

Skills

Executive support

Project coordination

Process management

Analytical thinking

Communication

Education

Bachelor’s degree in Business Admin/Operations

Tools

Microsoft Office Suite

Document management software

Job description

Ontario International Airport Authority (OIAA) seeks an Administrative Analyst I to provide senior administrative support to the Operations & Maintenance Department. You will help develop SOPs, manage projects, and coordinate cross‑functional tasks to improve efficiency.

You will work with executives and regulatory teams, preparing reports, managing documents, and supporting training and communications during change initiatives.