Administrative Analyst I

ont; Guasti (CA); On-site; USD 78,000 - 89,000; Full time

Job summary

Ontario International Airport (ONT) in Southern California seeks an Administrative Analyst I to bolster the Operations & Maintenance team. You will lead development of SOPs and comprehensive manuals, improving efficiency and standardization across departments.

The role emphasizes analytical, organized, self-motivated work with independent collaboration to implement effective processes and drive operational excellence.

Qualifications

• Strong background in administrative and operational support.
• Experience in executive support, project coordination and process management.
• Proactive, organized and able to prioritize tasks to meet deadlines.
• Excellent written and oral communication for stakeholders.

Responsibilities

• Provide executive administrative support to the Operations & Maintenance Department.
• Manage calendars, travel, correspondence, records and financial documentation.
• Reconcile corporate credit card expenses and handle confidential information.
• Coordinate departmental meetings, events and initiatives with stakeholders.
• Prepare agendas, presentations and reports for leadership.
• Document outcomes, track actions and ensure follow-up on tasks.
• Develop SOPs, workflows and operational documentation, maintaining version control.

Skills

Administrative support

Process management

Project coordination

Change management

Communication

Job description

Want to be a part of something bigger than yourself? To contribute to a team making moves on a global scale? Then you're invited to join the team that lives the So Cal, So Easy vibe. The phenomenal team works daily to connect people, places and create experiences for the millions of passengers traveling through Southern California's Ontario International Airport (ONT). ONT is looking for people who think outside of the box, who get excited about the possibilities, and who want to continue paving the way for the fastest growing airport in the U.S. If you want to be a part of a vibrant team making world-class moves, and contribute to shaping the future of this airport, region and industry, then look no further. #ThisisONT.

Join our Operations & Maintenance Department as an Administrative Analyst I, where you will be crucial in enhancing our operational efficiency. In this newly established role, you will lead the development of essential Operations Standard Operating Procedures (SOPs) and comprehensive operational manuals.

We are looking for an analytical, organized, and self-motivated individual who thrives in dynamic environments. Your ability to work independently while collaborating with our team will be vital as you help us create effective processes.

This position is perfect for someone with a background in administrative support and process management, eager to make a significant impact on our ambitious projects. If you are ready to contribute to building a robust operational framework, we would love to hear from you!

Applications will be accepted until September 11, 2026, or until the first 50 qualified candidates are received.

COMPENSATION

$78,000 - $89,000 annual salary + a generous benefits package to include medical, dental, vision and 10% employer paid 401A through VOYA Financial.

*Hiring Salary Range: $78,000 - $83,500 annual salary (starting salary will be within this range based upon qualifications)

SUMMARY

The Administrative Analyst I provides comprehensive executive and administrative support to the Operations & Maintenance Department. Reporting directly to the SVP of Operations & Maintenance, this role is pivotal in facilitating smooth departmental operations through effective coordination and management of various tasks.

JOB RESPONSIBILITIES

Important and essential duties may include, but are not limited to the following:

Executive Administrative Support

• Manage executive calendars, schedule meetings, and coordinate travel arrangements for the Operations & Maintenance Department.
• Prepare and maintain correspondence and records, including financial documentation and purchasing processes.
• Reconcile corporate credit card expenses and handle confidential information.
• Support day-to-day administrative functions to ensure operational efficiency.

Administrative Coordination and Project Support

• Provide coordination for departmental meetings, events, and operational initiatives.
• Prepare agendas, meeting packets, executive presentations, and reports.
• Coordinate logistics, such as attendees, catering, and facilities for meetings.
• Document meeting outcomes and track action items, ensuring follow-up on assignments.
• Facilitate communication with internal departments, contractors, consultants, and regulatory agencies.

Documentation Governance and Process Management

• Develop and maintain departmental Standard Operating Procedures (SOPs), workflows, and operational documentation.
• Ensure document standards, version control, and review schedules are upheld.
• Maintain documentation repositories that support regulatory compliance and operational consistency.

Process Improvement and Business Analysis

• Evaluate administrative and operational workflows to identify opportunities for improved efficiency.
• Analyze existing business processes and document current and future state workflows.
• Support the implementation of approved process improvements and develop performance measures.

Training, Communications & Change Management Support

• Develop communications, training materials, and user documentation for new procedures and initiatives.
• Coordinate implementation activities and assist with change management efforts.
• Maintain training documentation and support user adoption of new processes to ensure successful implementation of departmental initiatives.

PROFILE OF THE IDEAL CANDIDATE

Relevant Experience: Demonstrates a strong background in administrative and operational support, with a proven track record in areas such as executive support, project coordination, and process management.

Proactive and Organized: Possesses the ability to think proactively and prioritize tasks effectively to meet deadlines, ensuring smooth operations and efficient workflow.

Communication Skills: Exhibits strong written and oral communication skills, essential for preparing reports, documentation, and providing clear information to stakeholders.

Customer Service Orientation: Maintains outstanding customer service ski