Administrative Optometric Technician

Ohio State University; United States; On-site; USD 2,066,000 - 2,755,000; Full time

Job summary

Ohio State University in the United States is seeking an Administrative Optometric Technician to support patient care and eyewear delivery in the Optometry | Main Clinic. The role involves processing, stocking, restocking, and tagging frames to maintain a ready display and accurate invoicing in Compulink.

You will greet patients, coordinate with interns and opticians, handle phones, scheduling, and ophthalmic supply management while ensuring HIPAA compliance and regulatory requirements are met.

Qualifications

• High School Diploma or GED required.
• One year of experience in an optometric or health care setting preferred.
• Strong PC skills and interpersonal, verbal, and written communication.
• Graduate of a two-year optometric technician program, optician, or apprentice optician.
• Knowledge of practice management software and medical/administrative procedures.

Responsibilities

• Process, stock, restock and tag frames for a comprehensive display.
• Enter invoice data, dispensing fees, and insurance information into Compulink accurately.
• Greet patients, escort to the appropriate area, and coordinate with interns or opticians.
• Answer phones, check voicemail, return messages, and schedule eyewear dispenses and selections.
• Monitor and order ophthalmic supplies and resale items; perform related duties as assigned.

Skills

Interpersonal communication

Verbal communication

Written communication

Attention to detail

Education

High School Diploma or GED

Two-year optometric technician program / optician training

Tools

Practice management software

Job description

Job Title

Administrative Optometric Technician

Department

Optometry | Main Clinic

Job Summary

The Administrative Optometric Technician collaborates with opticians and interns to support patient care and eyewear delivery. This role involves processing, stocking, restocking, and tagging frames to ensure a comprehensive display is always available. The technician is responsible for the accurate, efficient, and organized traying of eyewear jobs, as well as the precise entry of invoice data, dispensing fees, and insurance information into Compulink. A thorough understanding of HIPAA regulations and the ability to handle confidential patient information is essential.

Additionally, the technician assists in tracking ophthalmic material orders and communicates effectively with labs. They warmly greet patients, escort them to the appropriate area, and coordinate introductions to interns or opticians. The role includes answering phones, checking voicemail, returning messages, conducting eyewear notifications, and scheduling dispenses and selections as well as monitoring and ordering ophthalmic supplies and resale items.

The technician works closely with supervisors and other college personnel to meet business and regulatory requirements, ensuring consistent delivery of quality care. Other optometric and administrative duties may be assigned as needed, including tasks at satellite or main campus clinics.

Additional Information

• Minimum Class Requirements Per CCS Class Specs: High School Diploma or GED
• Desired Experience: One year of experience in an optometric or health care setting is desired
• PC Knowledge and interpersonal, verbal, and written communication.
• Graduate of a two- year optometric technician program, optician, or apprentice optician
• Knowledge of practice management software
• Understanding of medical and administrative procedures.

Pay Rate

$15.15- $19.79

Salary offer will be determined from candidate education, experience, internal equity, and budget.

Function

• Finance
• Revenue Cycle Services
• Individual Contributor- Technical
• T1

Location

Optometry Clinic (1041)

Position Type

Regular

Scheduled Hours

40

Shift

First Shift

Eligibility

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

EEO Statement

The university is an equal opportunity employer, including veterans and disability.