Administrative Optometric Technician

The Ohio State University; Columbus (OH); On-site; USD 2,087,000 - 2,726,000; Full time

Job summary

The Administrative Optometric Technician at The Ohio State University Optometry Clinic collaborates with opticians and interns to support patient care and eyewear delivery. The role involves processing, stocking, restocking, and tagging frames, plus precise invoicing and insurance data entry in Compulink.

Requirements include a high school diploma, HIPAA knowledge, and strong communication skills. The position offers regular hours, with a 40-hour work week and First Shift at the Optometry Clinic

Qualifications

• High School Diploma or GED required.
• One year of experience in an optometric or health care setting is desired.
• Graduate of a two-year optometric technician program, optician, or apprentice optician.
• Knowledge of practice management software.
• Understanding of medical and administrative procedures.

Responsibilities

• Process, stock, restock, and tag frames to maintain a comprehensive display.
• Enter invoice data, dispensing fees, and insurance information into Compulink accurately.
• Greet patients and guide them to the appropriate area, coordinating introductions to interns or opticians.
• Answer phones, check voicemail, return messages, and schedule eyewear dispenses and selections.

Skills

PC knowledge

Interpersonal communication

Verbal communication

Written communication

Education

High School Diploma or GED

Two-year optometric technician program / apprentice optician

Tools

Compulink

Job description

Job Title:Administrative Optometric TechnicianDepartment:Optometry | Main Clinic

The Administrative Optometric Technician collaborates with opticians and interns to support patient care and eyewear delivery. This role involves processing, stocking, restocking, and tagging frames to ensure a comprehensive display is always available. The technician is responsible for the accurate, efficient, and organized traying of eyewear jobs, as well as the precise entry of invoice data, dispensing fees, and insurance information into Compulink. A thorough understanding of HIPAA regulations and the ability to handle confidential patient information is essential.

Additionally, the technician assists in tracking ophthalmic material orders and communicates effectively with labs. They warmly greet patients, escort them to the appropriate area, and coordinate introductions to interns or opticians. The role includes answering phones, checking voicemail, returning messages, conducting eyewear notifications, and scheduling dispenses and selections as well as monitoring and ordering ophthalmic supplies and resale items.

The technician works closely with supervisors and other college personnel to meet business and regulatory requirements, ensuring consistent delivery of quality care. Other optometric and administrative duties may be assigned as needed, including tasks at satellite or main campus clinics.

Minimum Class Requirements Per CCS Class Specs:

• High School Diploma or GED

Desired Experience:

• One year of experience in an optometric or health care setting is desired

• PC Knowledge and interpersonal, verbal, and written communication.

• Graduate of a two- year optometric technician program, optician, or apprentice optician

• Knowledge of practice management software

• Understanding of medical and administrative procedures.

Pay Rate: $15.15- $19.79

Salary offer will be determined from candidate education, experience, internal equity, and budget.

FUNCTION: Finance
SUB-FUNCTION: Revenue Cycle Services
CAREER BAND: Individual Contributor- Technical
CAREER LEVEL: T1

Location:Optometry Clinic (1041)Position Type:RegularScheduled Hours:40Shift:First Shift

Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.

The university is an equal opportunity employer, including veterans and disability.