Administrative Operations Supervisor

GardaWorld Federal Services; El Paso (TX); On-site; USD 86,000 - 105,000; Full time

Job summary

GardaWorld Federal Services in El Paso, TX is seeking an Administrative Supervisor to oversee clerical operations and lead a team of administrative staff in a high-security facility. You will ensure accurate records, compliance with federal regulations, and provide reports to facility leadership.

The ideal candidate has significant supervisory experience in administrative roles within law enforcement or immigration settings, strong MS Office skills, and the ability to manage timekeeping, payroll

Qualifications

• Minimum of two years of supervisory experience in an administrative capacity.
• Minimum of ten years of administrative experience in military, law enforcement, immigration, or detention/corrections environment.
• Must be at least 21 years of age and able to provide proof of US citizenship or legal US work authorization.
• If prior active-duty military, must provide DD-214(s) showing an honorable or favorable discharge condition.
• Clean criminal record; must consent to fingerprinting and successfully pass a comprehensive federal background check and security screening.

Responsibilities

• Directly supervise, train, and evaluate administrative support staff; manage shift assignments, work priorities, and daily administrative operations across the facility.
• Oversee high-volume timekeeping, attendance tracking, shift coverage, and basic payroll support functions for facility staff.
• Maintain, audit, and organize complex filing systems, personnel files, and operational records to ensure 100% audit readiness and compliance with federal guidelines.
• Serve as the primary administrative point of contact for facility leadership; prepare high-level reports, statistical data, executive correspondence, and briefing materials.
• Coordinate the administrative intake and onboarding of new personnel, ensuring tracking of security clearances, background checks, and required documentation.
• Facilitate clear, swift communication between custody, logistics, medical, and administrative departments to ensure uninterrupted facility workflow.
• Oversee facility-wide office supply inventory, procurement tracking, and administrative equipment maintenance.
• Enforce strict data security standards and maintain complete confidentiality regarding sensitive personnel, operational, and detainee information.
• Identify workflow bottlenecks and implement standardized administrative procedures to enhance overall facility efficiency.

Skills

Supervisory experience

Team leadership

Attention to detail

High-volume data handling

Executive report-writing

Communication

Education

High school diploma or equivalent

Associate's or Bachelor's preferred

Tools

Microsoft Office Suite

Electronic database systems

Job description

GardaWorld Federal Services in El Paso, TX is seeking an Administrative Supervisor to oversee clerical operations and lead a team of administrative staff in a high-security facility. You will ensure accurate records, compliance with federal regulations, and provide reports to facility leadership.

The ideal candidate has significant supervisory experience in administrative roles within law enforcement or immigration settings, strong MS Office skills, and the ability to manage timekeeping, payroll