Administrative Operations Specialist-Radiation Oncology

careers-vhchealth; Arlington (VA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Wage transparency

Job summary

VHC Health is seeking an Administrative Operations Specialist for the Radiation Oncology department. The role oversees front desk operations, patient communications, and scheduling for consultations and procedures, using Epic and Aria EMR systems.

You will verify insurance, handle authorizations and appeals, and support chart reviews and referrals. The position requires a high school diploma and 3 years of medical office experience, preferably in oncology, with strong communication and

Qualifications

• Requires high school diploma or equivalent.
• Three years of medical office experience preferred, oncology focus desired.

Responsibilities

• Manage front desk operations for Radiation Oncology.
• Coordinate scheduling for consultations and procedures; assist with patient check-ins.
• Perform insurance verification, authorization processing, and appeals management.
• Prepare clinic materials and coordinate chart reviews; liaise with Cancer Resource Center.
• Support billing workflows and referrals; track discharges and medical records.

Skills

Front desk operations

Patient communication

Scheduling & coordination

Oncology experience

Education

High school diploma

Tools

Epic

Aria

Job description

Position Title

Administrative Operations Specialist-Radiation Oncology

Job Description

Purpose & Scope:

Under general supervision, manages all front desk operations and administrative tasks within the Radiation Oncology Department. Responsibilities include overseeing patient communications, coordinating scheduling for consultations and procedures, and facilitating patient check-ins utilizing EMR systems (Epic and Aria). Ensures accurate insurance verification, authorization processing, and appeals management. Prepares clinic materials, organizes chart reviews, and collaborates with the Cancer Resource Center to enhance patient support services. Additional duties include referral management, discharge tracking, medical records coordination, and administrative support for leadership, inventory oversight, and optimization of billing and authorization workflows. Serves as a liaison for professional and facility billing, delivering high-quality patient service through effective communication and operational excellence.

Education:

High school diploma or equivalent is preferred.

Experience:

Three years of medical office experience is preferred, with a focus on Oncology being highly desirable.

Certification/Licensure:

None.

Additional Job Description

At VHC Health, every role contributes to exceptional care, better outcomes, and stronger communities.In addition to your base compensation, VHC Health offers a comprehensive benefits package, including medical, dental, and vision coverage (subject to eligibility requirements), as well as additional wellness and retirement benefits designed to support our employees and their families.VHC Health is committed to wage transparency and equitable pay practices. The compensation offered for this position—whether expressed as an annual salary or hourly rate is determined based on a variety of legitimate, non-discriminatory factors. These factors include, but are not limited to, a candidate’s qualifications, relevant training and experience, skill level, shift differentials (where applicable), internal equity, and current market conditions.The posted hiring range reflects the range VHC Health, in good faith, believes is appropriate for this role at the time of posting. This range may be adjusted in the future based on business needs or market changes. No portion of compensation is considered earned until it is vested and determined in accordance with the terms of applicable policies and benefit plans. The availability and amount of any bonuses, incentives, or other benefits are subject to the terms of those plans and may be modified at the sole discretion of VHC Health, in accordance with applicable law.VHC Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, pregnancy (including childbirth, pregnancy-related conditions and lactation), race, religion, sex, sexual orientation, veteran status, genetic information, or any other characteristics protected by law.VHC Health maintains a drug-free workplace. The unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited at all VHC Health locations.