Administrative Operations Specialist

Easterseals MORC; Pontiac (MI); On-site; USD 35,000 - 50,000; Full time

Job summary

Easterseals MORC is seeking an Administrative Operations Specialist who will enhance office efficiency and support service delivery. The ideal candidate will manage patient check-ins, handle payments, and represent our organization through effective customer service. Join us in making a difference while enjoying competitive benefits and a supportive work environment.

Benefits

Dependent care reimbursement

Up to 5 days paid FMLA

10 paid holidays and 3 floating holidays

Wellness Programs

Public Service Loan Forgiveness Employer

Mileage reimbursement

Student loan repayment options

Pet Insurance

Financial planning services

Bonus for taking extended leave

Qualifications

• At least one year experience in an administrative position in a medical office.
• High school diploma or equivalent.

Responsibilities

• Manages office flow and checks individuals in/out for services.
• Collects copays during check in/out and verifies authorizations.

Skills

Customer Service

Office Management

Education

High School Diploma

Job description

Job Category: Adm Support - CSR/Reception/Asst/Schedulers

Requisition Number: ADMIN003705

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• Full-Time
• On-site

Locations

Showing 1 location

Easterseals MORC is hiring for anAdministrative Operations Specialist to help make a difference and become part of something bigger than yourself!

We are looking for Game Changers!

The types of people who wake up excited to make a difference. The superheroes of their field who care about the people they serve. If that sounds like you, we want you on our team.

Benefits of Being a Superhero!

• Dependent care reimbursement, and up to 5 days paid FMLA for maternity, paternity, foster care and adoption.
• Personal Time off (PTO) available for full time employees
• Up to $125 bonus for taking 5 days off in a row.
• 10 paid holidays and 3 floating holidays
• Wellness Programs
• We are a PSLF (Public Service Loan Forgiveness) Employer.
• We provide bonuses and extra incentives to reward hard work & dedication.
• Mileage reimbursement in accordance with IRS rate.
• Free financial planning services through our partnerships with the LoVasco Consulting Group, and SoFi.
• Student loan repayment options.
• Pet Insurance

Qualifications:

• High school diploma or equivalent.
• At least one year experience in an administrative position in a medical office.

Duties and Responsibilities:

• Checks individuals and families in and out for services and manages office flow.
• Collects copays during check in/out process or via phone. Collects and logs payments, copays, utilizing credit card machines in accordance with Easterseals MORC cash procedures.
• Verifies/obtains prior authorizations for services being rendered.
• Updatess the account of individuals/families with new and/or changed demographic or financial information.
• Responsible for answering and triaging internal and external telephone calls. Conducts initial screening of persons served and other patrons to determine the nature of requests or problems, takes messages, refers to the appropriate parties and performs related customer service activities representing the program to the general public.

Easterseals MORC was awarded Metro Detroit and West Michigan 101 Best & Brightest Companies to Work For!

Qualifications

Skills

Behaviors

:

Motivations

:

Education

Required

High School or better.

Experience

Licenses & Certifications

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.