Administrative Operations Lead, Shared Services & Finance

Join Delaware Schools Consortium; United States; On-site; USD 53,000 - 78,000; Full time

Benefits offered by this job

Health, dental & vision insurance

State retirement program

Leave benefits: annual, sick, personal

Direct deposit of payroll

Job summary

Delaware Department of Education seeks an experienced Administrative Assistant III-III, Business Support Services Lead to direct Shared Administrative Services and optimize financial processing, purchasing, and travel workflows.

You will supervise staff, set service standards, and partner with Finance, HR, and program offices to improve efficiency and deliver reliable administrative support across the department.

Qualifications

• Minimum five years of progressively responsible administrative experience preferred.
• Experience coordinating or leading administrative operations or staff.
• Significant FSF experience strongly preferred.
• Experience with financial processing, purchasing, travel, and reimbursement.
• Experience developing procedures or improving processes preferred.

Responsibilities

• Supervise the Shared Administrative Services team with coaching, performance management, and accountability.
• Assess needs and assign, prioritize, and monitor administrative work by urgency and capacity.
• Establish intake, tracking, coverage, and service standards; monitor deadlines and totals.
• Coordinate backup coverage and cross-training to ensure continuity.
• Oversee financial processing, purchasing, travel, vouchers, and related records; resolve issues with Finance and Procurement.
• Develop guides, checklists, and training for financial, purchasing, and travel processes.
• Track outstanding transactions and address processing delays or errors.

Skills

MS Office

Project management

Team leadership

Communication

Financial processing

Procurement knowledge

Travel reimbursements

Education

High school diploma or GED

Some college coursework

Tools

First State Financials (FSF)

SharePoint

Teams

OneDrive

Job description

Delaware Department of Education seeks an experienced Administrative Assistant III-III, Business Support Services Lead to direct Shared Administrative Services and optimize financial processing, purchasing, and travel workflows.

You will supervise staff, set service standards, and partner with Finance, HR, and program offices to improve efficiency and deliver reliable administrative support across the department.