Administrative Operations Coordinator, SSHP

Simmons College Company; Boston (MA); On-site; USD 44,100 - 71,700; Full time

Benefits offered by this job

Comprehensive health benefits

Retirement savings plan

Hybrid work arrangement

Job summary

Simmons University in Boston is seeking an Administrative Operations Coordinator to provide essential administrative and operational support for the Dean’s Office and faculty. This role includes managing calendars, scheduling meetings, and ensuring compliance with university policies.

Qualified candidates will possess a bachelor’s degree and three to five years of relevant experience. The position offers a hybrid work environment and a compensation range of $44,100 to $71,700 based on experience.

Qualifications

• Three to five years of progressively responsible administrative experience in higher education or similar.
• Advanced proficiency with Microsoft Office and Google Workspace.
• Strong ability to manage multiple priorities and work effectively with diverse groups.

Responsibilities

• Provide high-level administrative support for the Dean’s Office and faculty.
• Manage calendars, scheduling, and logistics for meetings and events.
• Assist with data collection and documentation for accreditation.

Skills

Microsoft Office

Google Workspace

Communication skills

Organizational planning

Customer service

Education

Bachelor’s degree in Business Administration, Education, or related field

Tools

Zoom

Adobe Creative Suite

Job description

About Simmons

Simmons University, located in Boston’s historic Fenway area, has a strong tradition of empowering women and challenging traditional gender roles. Founded 125 years ago to help women become leaders, Simmons continues to grow and evolve, offering Boston’s only women’s undergraduate program and graduate programs open to all. In addition to academic excellence, Simmons focuses on high‑value education that delivers greater ROI to students and prepares them for career growth and social justice‑oriented leadership.

Role Summary

Reporting to the Director/Associate Director of Operations and working closely with the Assistant Director of Operations, the Administrative Operations Coordinator provides broad administrative, faculty‑facing, and Dean’s Office support within the School of Sciences and Health Professions (SSHP). The role supports SSHP’s daily administrative and operational functioning through scheduling, meeting and event management, communications, and records maintenance while offering support for faculty, staff, and School leadership.

Essential Functions

• Administrative & Operational Support: Provide high‑level support for the Dean’s Office, faculty, department chairs, program directors, staff, and academic departments. Manage calendars, scheduling, meeting logistics, and follow‑up, including invitations, agendas, minutes, catering, and related coordination. Support finance‑related processes, purchasing, supply orders, travel arrangements, expense reports, and compliance with University policies. Assist with faculty and staff searches, hiring documentation, onboarding, student worker hiring, and academic administrative processes such as course materials, scheduling support, and committee workflow.
• Communications & Event Management: Serve as the primary point of contact for the Dean’s Office, triage inquiries, prepare background materials, route matters appropriately, and resolve routine requests. Monitor and respond to shared inboxes, support School‑wide communications (emails, newsletters, announcements), manage SSHP social media accounts, and provide logistical support for virtual and on‑campus events in collaboration with faculty, the Operations team, and external vendors.
• Compliance, Accreditation & Record‑Keeping: Assist with data collection, documentation, and maintenance for accredited programs. Maintain Dean’s Office, departmental, and School‑wide records, listservs, shared documents, and drive organization. Store confidential faculty personnel files, support faculty review processes, and maintain an archive of all SSHP program syllabi each semester.

Additional Duties and Responsibilities

• Coordinate School‑wide administrative timelines and workflows across departments; recommend process improvements.
• Assist with auditing student academic records and space management tasks.
• Support grant‑related reports and data tracking, as needed.
• Perform other duties as assigned.

Required Qualifications

• Bachelor’s degree required, preferably in Business Administration, Education, Public Administration, or a related field; equivalent experience considered.
• Three to five years of progressively responsible administrative experience, ideally in higher education or a complex organizational setting.
• Advanced proficiency with Microsoft Office (Word, Excel, PowerPoint) and Google Workspace (Calendar, Drive).
• Strong written and verbal communication, organizational planning, and customer service skills.
• Ability to manage multiple priorities, meet deadlines, take initiative, and work effectively with diverse constituents.
• Experience interpreting policies and coordinating multi‑step administrative processes.
• Discretion and professionalism in handling sensitive information.

Preferred Qualifications

• Experience supporting senior leadership such as a Dean, department chair, or director.
• Experience coordinating administrative operations across departments or functional areas.
• Experience supporting faculty, curriculum processes, course scheduling, or academic systems.
• Proficiency with Zoom or other virtual meeting platforms.
• Proficiency with Adobe Creative Suite or related document/design tools.
• Experience with event coordination, purchasing, travel coordination, and/or student worker supervision.
• Experience using LinkedIn and Instagram for professional purposes.

Competencies

• Administrative workflow analysis and process improvement.
• Knowledge of academic policies, accreditation standards, and compliance procedures.
• Independent judgment and sound decision‑making.
• Prioritization, organization, and workload management.
• Problem assessment and resolution.
• Relationship‑building, collaboration, and customer service orientation.
• Attention to detail, accuracy, confidentiality, and discretion.

Work Environment & Conditions

Full‑time exempt position eligible for benefits. Standard 40‑hour work week; occasional evening or weekend work may be required to support events or operational priorities. A hybrid work arrangement may be available, subject to policy and supervisor approval. Work is performed primarily in an office environment. Essential physical requirements include sitting, standing, typing, and light lifting (up to 10 lbs).

Compensation

Hourly or annual salary range: $44,100.00 – $71,700.00. Position is benefits‑eligible. Compensation is based on experience, education, skills, equity, and market benchmarks, and includes a comprehensive package of pay, health benefits, and retirement savings.

EEO Statement

Simmons is an equal opportunity employer and is committed to continuing to develop a more diverse faculty, staff, student body, and curriculum. Simmons encourages applications from all under‑represented groups and supports inclusive hiring practices at all levels.