Degree Audit Coordinator

Simmons University; Boston (MA); Hybrid; USD 26,000 - 42,000; Full time

Benefits offered by this job

Hybrid-eligible

Benefits

Job summary

Simmons University is seeking a Degree Audit Coordinator to support daily Registrar's Office operations and the degree audit system in Workday. You will be the primary contact for students, faculty, staff, and external constituents, delivering high-quality guidance on registration, records, and degree requirements.

You will manage front-office triage, registrations, and data integrity while collaborating with academic departments and Technology to align curriculum changes with policy.

Qualifications

• Associate's degree required (Bachelor's degree preferred).
• 1-3 years of experience in a Registrar's Office, academic advising, or related field.
• Strong organizational, analytical, and problem-solving skills.
• Demonstrated ability to work effectively with diverse populations.
• Excellent communication and customer service skills.

Responsibilities

• Serve as a primary point of contact for the Registrar's Office, assisting students, faculty, staff, and visitors in person, by phone, and via email.
• Provide front office triage and respond to inquiries regarding registration, records, degree requirements and academic policies.
• Promote a welcoming, inclusive, and student-centered environment.
• Communicate university policies and procedures clearly to diverse audiences.
• Monitor and respond to shared inboxes, including [e-mail] and [e-mail].
• Assist with the operation, maintenance, and functionality of the degree audit system.
• Configure and update degree programs, requirements, and course mappings in collaboration with academic departments and Technology.
• Ensure degree requirements are accurately reflected and maintained in the system.
• Assist students in understanding their academic progress and remaining requirements for graduation.
• Identify and implement improvements to degree audit processes and system functionality.
• Process registrations, add/drop forms, and enrollment updates.
• Coordinate and support New Student Registration and orientation processes.
• Maintain accuracy and integrity of student academic records.
• Assist with data cleanup initiatives and system improvements.
• Liaise with Student Financial Services to resolve discrepancies between academic and billing records.
• Perform audits to identify and resolve duplicate or inconsistent academic accounts.

Skills

Organizational skills

Analytical skills

Problem-solving

Communication skills

Diversity & inclusion

Education

Associate's degree required

Bachelor's degree preferred

Tools

Workday

Job description

ABOUT SIMMONS

Located in Boston's historic Fenway area, Simmons University has a strong tradition of empowering women and challenging traditional gender roles. Simmons was founded for equality 125 years ago as one of the first higher education institutions dedicated to helping women become leaders. Today, our university continues to grow and evolve and now offers Boston's only women's undergraduate program and graduate programs open to all.

You're joining our community at an especially exciting time as we continue to innovate for the future. Simmons recently launched a six-school academic structure that leverages our expert faculty and longstanding expertise in professions that make our communities stronger. In addition, we continue to highlight our high-value education proposition that is delivering greater ROI to students and putting them on the fast track to career growth and success. You'll find that people who work here truly believe in our mission of preparing students to become social justice-oriented leaders who excel in their professions and their communities. This commitment and pride make for a dynamic workplace.

As a university that values diversity, equity, and inclusion, Simmons encourages applications from all under-represented groups. Simmons is committed to creating, developing, promoting, and enhancing inclusive hiring practices-at all levels, for all positions-ensuring diverse talent pools and the delivery of a consistent positive candidate experience. Simmons is an equal opportunity employer and is committed to continuing to develop a more diverse faculty, staff, student body, and curriculum.

JOB SUMMARY

The Degree Audit Coordinator supports the daily operations of the Registrar's Office while assisting with the maintenance of the degree audit system in Workday. This position serves as a primary point of contact for students, faculty, staff, and external constituents, providing high-quality customer service and guidance on registration, academic records, and degree requirements.

The role is responsible for front office triage, registration processing, and administrative operations, while also managing the degree audit system, ensuring the accuracy of academic records, and supporting students' progress toward graduation. This position collaborates closely with academic departments, Technology, and other administrative offices to maintain data integrity, implement curriculum changes, and ensure compliance with institutional policies.

ESSENTIAL JOB FUNCTIONS

• Serve as a primary point of contact for the Registrar's Office, assisting students, faculty, staff, and visitors in person, by phone, and via email
• Provide front office triage and respond to inquiries regarding registration, records, degree requirements and academic policies
• Promote a welcoming, inclusive, and student-centered environment
• Communicate university policies and procedures clearly to diverse audiences
• Monitor and respond to shared inboxes, including [e-mail] and [e-mail]
• Assist with the operation, maintenance, and functionality of the degree audit system
• Configure and update degree programs, requirements, and course mappings in collaboration with academic departments and Technology.
• Ensure degree requirements are accurately reflected and maintained in the system
• Assist students in understanding their academic progress and remaining requirements for graduation
• Identify and implement improvements to degree audit processes and system functionality
• Process registrations, add/drop forms, and enrollment updates
• Coordinate and support New Student Registration and orientation processes
• Maintain accuracy and integrity of student academic records
• Assist with data cleanup initiatives and system improvements
• Liaise with Student Financial Services to resolve discrepancies between academic and billing records
• Perform audits to identify and resolve duplicate or inconsistent academic accounts

OTHER DUTIES AND RESPONSIBILITIES

• Perform additional responsibilities as assigned in support of Registrar's Office operations and evolving institutional needs.

REQUIRED QUALIFICATIONS

• Associate's degree required (Bachelor's degree preferred)
• 1-3 years of experience in a Registrar's Office, academic advising, or related field
• Strong organizational, analytical, and problem-solving skills
• Demonstrated ability to work effectively with diverse populations
• Excellent communication and customer service skills

PREFERRED QUALIFICATIONS

• Experience with Student Workday, as well as college transcript review and transfer credit evaluation, is preferred.
• Bachelor's Degree preferred.

COMPETENCIES

• Strong verbal and written communication skills.
• Demonstrated experience with student degree audit systems and curriculum management.
• High-level knowledge of student information systems and associated technologies used to support registrar functions.
• Thorough knowledge of higher education principles, practices, and procedures, including FERPA.
• Demonstrated analytical skills; working knowledge of higher education curriculum.
• Experience working with faculty, administrators, and students required.

WORK ENVIRONMENT & CONDITIONS/PHYSICAL DEMANDS

• This position is hybrid-eligible, with a combination of on-site and remote work expected
• Responsibilities are performed in a standard office environment
• Primarily involves remaining in a stationary position (sitting) for prolonged periods while working at a computer, keyboarding, and utilizing a mouse/trackpad.
• Occasionally required to lift, push, pull, or transport light to moderate objects, such as boxes of files or office supplies, typically weighing up to 20-30 pounds.
• Requires sufficient manual dexterity to operate office equipment (keyboards, scanners, printers) and mobility to move around an office environment.
• Occasional bending, stooping, stretching, and walking are required.

In accordance with applicable pay transparency laws effective October 29, 2025, Simmons University is committed to pay equity, transparency and clear communication throughout the hiring process. The hourly or annual salary range for this position is:

H05$18.80 - $30.48

This is a benefits-eligible position.

Actual compensation will be based on factors such as experience, education, skills, equity, and external market benchmarks that help guide compensation decisions. Our compensation philosophy is centered around a comprehensive package that includes pay, health benefits, and retirement savings offerings that can be seen here, as well as work-life balance initiatives such as flexible hours and remote work opportunities. We are committed to offering a package that empowers individuals to thrive in their roles, contribute meaningfully, and lead with confidence.

Simmons University is committed to inclusive excellence in all aspects of an individual's community experience. As a university committed to diversity, equity, and inclusion, Simmons encourages applications from all under-represented groups. Simmons is committed to creating, developing, promoting, and enhancing inclusive hiring practices-at all levels, for all positions-ensuring diverse talent pools and the delivery of a consistent positive candidate experience. Simmons is an equal opportunity employer and is committed to continuing to develop a more diverse faculty, staff, student body, and curriculum.