Administrative Officer II - Radiology

University of California - Los Angeles Health; Santa Monica (CA); On-site; USD 47,000 - 74,000; Full time

Job summary

University of California - Los Angeles Health is seeking an administrative support specialist in radiology to handle communications, monitor radiologist activities, and prepare patient studies for review. The role emphasizes data-driven process improvement and strict adherence to privacy standards.

The position requires strong organization, multitasking, and excellent communication with physicians, staff, and patients in a fast-paced clinical environment.

Qualifications

• Healthcare experience in a hospital, imaging center, or radiology dept.
• Familiarity with radiology terminology and anatomy.
• Proficient EMR/EHR and scheduling tools.
• Knowledge of PACS/RIS desirable.
• Strong attention to detail and organization.
• Excellent communication with clinicians and staff.
• Maintain patient confidentiality per HIPAA.
• Ability to prioritize multiple tasks and work in a fast-paced setting.

Responsibilities

• Notify clinicians of critical, urgent, and unexpected findings.
• Assist with incoming/outgoing communications with referring physicians.
• Monitor reading rooms and radiologist activities for compliance.
• Prepare and organize patient studies and medical records for radiologists.
• Analyze imaging process metrics and propose data-driven improvements.
• Maintain service standards and professional conduct.

Skills

Healthcare experience

Radiology terminology

EMR/EHR proficiency

Scheduling systems

Office software

Attention to detail

Communication skills

HIPAA compliance

Teamwork

Education

High school diploma

Associate degree (preferred)

Tools

PACS

RIS

Job description

Description

With Limited supervision, this individual will perform ancillary tasks that allow radiologist to focus on their primary clinical functions. These tasks include handling outgoing communications (such as notification of clinicians for critical, urgent and unexpected findings) and incoming communications (such as walk in and phone call requests from referring physicians for preliminary findings and verbal consults). The individual will also monitor reading rooms and radiologist activities to include regulatory and policy compliance and service standards. By preparing and analyzing the critical metrics in the entire imaging process (exam request to final report), the individual will make data driven suggestions to improve the delivery of care.

Salary Range: $33.81 - 53.93/hr

Qualifications

High school diploma or equivalent; an associate degree or healthcare-related education may be preferred.

2+ Years of recent healthcare or radiology experience, such as experience in a hospital, imaging center, medical office, or radiology department.

Knowledge of medical terminology, particularly radiology and anatomy terminology.

Computer proficiency, including electronic medical records (EMR/EHR), scheduling systems, and basic office software.

Familiarity with PACS (Picture Archiving and Communication System) and RIS (Radiology Information System) is highly desirable.

Ability to prepare and organize patient studies and medical records for radiologists.

Strong attention to detail, organization, and ability to prioritize multiple tasks.

Excellent communication and customer-service skills when interacting with radiologists, technologists, physicians, patients, and other staff.

Ability to maintain patient confidentiality and HIPAA compliance.

Ability to work effectively in a fast-paced clinical environment and respond to urgent requests.

Typing/data-entry skills and accurate documentation.

Ability to work independently while also functioning effectively as part of a healthcare team.

Professionalism, reliability, and discretion are essential.