Administrative Manager – DSP Scheduling & Staffing

Fello; Severn (MD); On-site; USD 61,000 - 75,000; Full time

Benefits offered by this job

Total rewards package

Paid professional development

Job summary

Fello seeks an Administrative Manager in Severn, MD to oversee DSP scheduling, staffing and coordination for Living Options & Services. The role ensures group homes are staffed per Fello and DDA requirements, and involves data management, PPE stock control, and staff coaching.

The position requires three years of admin support and prior management experience, with strong communication skills and proficiency in Word, Excel and Outlook. Some travel and emergency work are possible.

Qualifications

• Three+ years of administrative support experience, with prior management exposure.
• Excellent written and verbal communication skills.
• Proficiency in MS Word, Excel, Outlook and related systems.
• High school diploma required; bachelor's degree preferred.

Responsibilities

• Coordinate and analyze DSP schedules and staffing assignments.
• Process timesheets and manage document workflows with external agencies.
• Maintain PPE stock and supply levels for Living Options & Services.
• Coach and supervise assigned DSPs across shifts, including floating and overnight roles.
• Contribute as a Leadership Council member and ensure compliance with DDA requirements.

Skills

Administrative support

People management

Customer service

Communication

Education

High School / GED

Bachelor's degree (preferred)

Tools

Microsoft Word

Microsoft Excel

Outlook

Outcome systems knowledge

Job description

Fello seeks an Administrative Manager in Severn, MD to oversee DSP scheduling, staffing and coordination for Living Options & Services. The role ensures group homes are staffed per Fello and DDA requirements, and involves data management, PPE stock control, and staff coaching.

The position requires three years of admin support and prior management experience, with strong communication skills and proficiency in Word, Excel and Outlook. Some travel and emergency work are possible.