Regional Manager, Living Options & Services

Fello; Delmont (MD); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Total rewards package

Professional development

Telework option

Job summary

Fello is seeking a Regional Manager, Living Options & Services to oversee operations of group homes and living arrangements for people with disabilities across the Greater Chesapeake Region. You will lead a team of Direct Support Professionals and ensure quality, person-centered services.

The role emphasizes coaching, planning for persons served, and aligning services with Fello's strategic vision and CMS guidelines.

Qualifications

• Five+ years supporting people with disabilities.
• Three+ years managing Direct Support Professionals (DSPs).
• Bachelor's degree preferred; Master's is a plus.
• High school diploma required; driver's license with ability to drive.
• Proficient in MS Word, Excel, and Outlook.

Responsibilities

• Oversee operations of assigned group homes and living arrangements.
• Lead and coach DSPs to deliver person-centered living services.
• Plan and support for persons served and ensure quality of services.
• Collaborate across the organization to align with strategic vision and regulatory guidelines.
• Travel across the Greater Chesapeake Region is required.

Skills

Leadership

Team management

Communication

MS Word

Education

Bachelor's degree

Master's degree (social work/education/related)

Tools

MS Word

Excel

Outlook

Job description

At Fello, we champion the rights of people with disabilities and invest in what matters most: real opportunities, strong relationships, and inclusive, equitable communities. We partner with people with disabilities to provide support services, develop inclusive housing, and create spaces where people feel genuinely connected—not just accommodated.The Regional Manager, Living Options & Services facilitates and manages the operations of assigned group homes and other living arrangements for people with disabilities. This role leads a team of Direct Support Professionals (DSPs) to ensure the development of quality, individualized living services that maximize choice, person-centered thinking, and inclusive opportunities.The Regional Manager focuses on coaching and managing assigned team members, planning and support for persons served, and quality of services, while partnering across the organization to align and transform services to Fello's strategic vision, Developmental Disabilities Administration (DDA) waiver guidelines, and Centers for Medicare & Medicaid Services’ (CMS) Community Setting Rule.This position is a member of the Leadership Council and is designated as essential, requiring availability during times of emergency. This position must meet the qualifications of a DSP and complete all required trainings, including obtaining and maintaining Medical Technician Certification (CMT).The ideal candidate brings five or more years supporting people with disabilities, including three or more years managing DSPs and a proven track record of building high-performing teams. They exercise good judgment under pressure, communicate professionally, and are proficient in MS Word, Excel, Outlook, and related technology tools.This position requires a high school diploma; a Bachelor's degree is strongly preferred, and a Master's degree in social work, education, or a related field is a plus. A valid Maryland Driver's License with no egregious violations is required, and the ability to drive is a requirement of the position.This position is full-time, based at an assigned office location with significant travel required across the Greater Chesapeake Region. The typical work schedule is Monday through Friday with varying hours, and the role requires a flexible schedule to support the needs of a 24-hour, 7-day-a-week operation, including regular and frequent night and weekend hours. This position is eligible for periodic telework.This position includes an award-winning total rewards (benefits) package and paid professional development opportunities.Fello is an equal opportunity employer which means we provide equal opportunity to all qualified candidates without regard to race, color, religion, ancestry, sex, gender, gender expression, national origin, age, marital status, military/veteran status, sexual orientation, gender identity, pregnancy, genetic information, disability, or any other characteristic protected by applicable law. To provide equal employment and advancement opportunities to all candidates, employment decisions at Fello will be based on merit, qualifications, and skills. Fello highly encourages all employees to become fully vaccinated against COVID-19 and other communicable diseases.