Administrative Manager, Cardiac Surgery

massgeneralbrigham; Boston (MA); Hybrid; USD 85,000 - 115,000; Full time

Benefits offered by this job

Hybrid work arrangement

Comprehensive medical, dental, and vis

403(b) retirement plan

Tuition reimbursement

Discounted MBTA pass and employee per

Job summary

The Brigham and Women's Hospital, Inc. in Boston is seeking an Administrative Manager for the Heart & Vascular Institute's Cardiac Surgery team.

You will oversee daily administrative operations, lead support staff, and implement efficiency improvements to enhance patient care and workflows. In this role, you will collaborate with departmental leadership, clinical teams, and administration to align resources with clinical priorities and ensure compliant, high-quality service.

Qualifications

• Bachelor's degree required; relevant experience may be considered in lieu of the degree.
• 5-7 years of administrative management or office administration experience in a healthcare setting.
• 2-3 years of supervisory or leadership experience.
• Demonstrated experience supervising, mentoring, and developing administrative teams.
• Strong organizational, multitasking, and time management skills; ability to manage competing priorities.
• Excellent written and verbal communication; ability to collaborate with staff, physicians, and leadership at all levels.
• Proficiency in Microsoft Office Suite and administrative technologies.
• Strong problem-solving and decision-making skills to address operational challenges.

Responsibilities

• Oversee daily administrative operations within Cardiac Surgery, including scheduling, correspondence, office logistics, and departmental support services.
• Lead, supervise, and mentor administrative staff, providing performance management, training, and professional development opportunities.
• Partner with departmental leadership to ensure resources, staffing, and workflows align with priorities and clinical needs.
• Evaluate existing administrative processes, identify opportunities for improvement, and implement strategies to enhance efficiency and service delivery.
• Coordinate office operations and administrative activities to support effective communication across departments.
• Manage budgets for administrative resources, office supplies, and operational needs while promoting responsible financial management.
• Ensure compliance with hospital policies, procedures, and regulatory requirements.
• Prepare and coordinate reports, presentations, and operational documentation for senior leadership and departmental decision-making.
• Serve as a liaison between administrative teams, clinical staff, and hospital leadership to facilitate communication and resolve operational challenges.
• Support departmental initiatives, organizational priorities, and process improvements that strengthen practice operations.

Skills

Strong organizational skills

Multitasking

Time management

Excellent written and verbal коммуника

Education

Bachelor's degree in Business Administration, Healthcare Administration, or related field

Tools

Microsoft Office Suite

Job description

Site: The Brigham and Women's Hospital, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

BWH Cardiac Surgery | Hybrid | Monday-Friday

Advance your healthcare leadership career while making a meaningful impact on cardiac surgery operations and the patient experience!

We are seeking an experienced, organized, and collaborative Administrative Manager to join our Heart & Vascular Institute (HVI) Cardiac Surgery team. In this important leadership role, you'll oversee daily administrative operations, lead and develop support staff, and implement strategies that enhance efficiency, strengthen team performance, and support exceptional patient care.

Working closely with departmental leadership, clinical teams, and administrative colleagues, you'll play a key role in optimizing workflows, managing resources, and ensuring smooth operations within a specialized cardiac surgery environment. This is an exciting opportunity to apply your leadership expertise while contributing to the continued success and growth of a highly specialized healthcare service.

What You'll Do

• Oversee daily administrative operations within Cardiac Surgery, including scheduling, correspondence, office logistics, and departmental support services.
• Lead, supervise, and mentor administrative staff, providing performance management, training, and professional development opportunities.
• Partner with departmental leadership to ensure administrative resources, staffing, and workflows align with operational priorities and clinical needs.
• Evaluate existing administrative processes, identify opportunities for improvement, and implement strategies to enhance efficiency and service delivery.
• Coordinate office operations and administrative activities to support effective communication and collaboration across departments.
• Manage budgets for administrative resources, office supplies, and operational needs while promoting responsible financial management.
• Ensure compliance with hospital policies, departmental procedures, and applicable regulatory requirements.
• Prepare and coordinate reports, presentations, and operational documentation to support senior leadership and departmental decision-making.
• Serve as a liaison between administrative teams, clinical staff, and hospital leadership to facilitate communication and resolve operational challenges.
• Support departmental initiatives, organizational priorities, and ongoing process improvements that strengthen practice operations.

Qualifications

• Bachelor's degree in Business Administration, Healthcare Administration, or a related field required; relevant experience may be considered in lieu of the degree requirement.
• 5-7 years of experience in administrative management or office administration required, preferably in a healthcare setting.
• 2-3 years of supervisory or leadership experience required.
• Demonstrated experience supervising, mentoring, and developing administrative teams.
• Strong organizational, multitasking, and time management skills with the ability to manage competing priorities.
• Excellent written and verbal communication skills with the ability to collaborate effectively with staff, physicians, and leadership at all organizational levels.
• Proficiency in Microsoft Office Suite and administrative technologies.
• Strong problem-solving and decision-making skills with the ability to identify operational challenges and implement effective solutions.
• Ability to manage multiple responsibilities, adapt to changing priorities, and maintain efficiency in a fast-paced healthcare environment.

Additional Job Details (if applicable)

Why Join Our Team?

• Hybrid work arrangement.
• Comprehensive benefits, including medical, dental, and vision coverage.
• 403(b) retirement plan.
• Tuition reimbursement.
• Discounted MBTA pass and additional employee perks.
• Opportunity to advance your healthcare leadership career within the Heart & Vascular Institute's Cardiac Surgery service.
• Play a key role in shaping administrative operations, improving workflows, and supporting departmental priorities.
• Lead and develop a team of administrative professionals while fostering collaboration, accountability, and professional growth.
• Collaborate with physicians, clinical teams, and departmental leadership dedicated to delivering exceptional cardiac surgical care.
• Gain valuable experience supporting complex clinical operations, resource management, and strategic operational improvements.

You’ll play an essential role in strengthening cardiac surgery operations while empowerin