Administrative Manager (1338)

Mayors Jewelers; Boca Raton (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

Mayors Jewelers is seeking an Administrative Manager to join our Retail team. The role focuses on providing exemplary client service and supporting showroom and office operations. You will coach and develop office staff while ensuring smooth daily activities, accuracy in payroll, inventory, and paperwork.

Schedule flexibility is required to align with store hours, including evenings and weekends. Ideal candidates have 3+ years of administrative experience in retail, strong communication skills,

Qualifications

• 3+ years of administrative experience, preferably in a retail operations environment.
• Excellent client service and selling skills.
• Strong interpersonal and written/verbal communication.
• Detail oriented with strong organizational skills.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Assist clients with purchases, repairs or service concerns in a friendly, professional manner.
• Provide relief coverage on the sales floor and assist clients as needed.
• Coach, trains, and develops office staff.
• Ensure office and management operate within company guidelines and procedures.
• Maintain inventory controls and reconcile physical inventories.
• Process sales transactions per guidelines and handle deposits.
• Oversee shipping/receiving of merchandise and paperwork.
• Reconcile and finalize payroll for posting.
• Oversee repair department to ensure timely completion.
• Support sales professionals and management with requests.
• Answer phones politely and assist clients.

Skills

Client service

Interpersonal skills

Communication (verbal & written)

Detail orientation

Organizational skills

Teamwork

Multitasking

Job description

Administrative Manager

Our Administrative Manager is an important member of our Retail team. The Administrative Manager will provide general showroom and office support with a major focus on providing excellent client service and fostering a professional work environment for all team members. The Administrative Manager will also coach, train, and develop office staff.

Responsibilities

• Assist clients with their purchase, repair or service concerns in a friendly and professional manner.
• Provide relief coverage on the sales floor and assists clients as deemed necessary.
• Coach, trains and develop office staff.
• Ensure office and management are operating within Company Guidelines, Policies and Procedures.
• Inventory control and reconciliation of physical inventories.
• Ensure sales transactions are processed according to company guidelines, and bank deposits are handled according to policy.
• Oversee shipping and receiving of all merchandise and paperwork.
• Reconcile and finalize payroll for posting.
• Oversee the repair department; ensuring repairs are completed in a timely manner.
• Assist sales professionals and management team with their concerns and special request.
• Answer phones in a polite, friendly manner and assist clients with their requests.
• Perform opening and closing procedures.
• Prepare all transfer requests correctly, from shipping/receiving merchandise and keeping all incoming and outgoing transfer packing slips in corresponding files.
• Ensure store has all necessary supplies and materials.
• Prepare all packages for mailing and shipping.
• Provide support with general showroom/office maintenance.
• Other tasks and responsibilities assigned by management.

Experience

• 3+ years of experience in of administrative experience, preferably in a retail operations environment.

Skills

• Good Client Service and selling skills
• Good interpersonal and communication skills (verbal and written)
• Detail oriented and good organizational Skills
• Teamwork
• Able to multitask in a fast-paced

Working Environment

• Schedule flexibility and availability required to accommodate store hours, including evenings and weekends
• Multi-task environment at a fast-paced level