Administrative Lead, Certification Bureau

State of Washington; Seattle (WA); On-site; USD 55,000 - 75,000; Full time

Job summary

Washington State Criminal Justice Training Commission (WSCJTC) is seeking an Administrative Assistant 4 to support the Certification Bureau. The role focuses on coordinating day-to-day administrative operations, mentoring staff, and ensuring effective business processes for both Operations and Investigations Divisions.

The candidate will lead administrative activities, communicate clearly with internal and external partners, and help build strong working relationships while upholding the

Qualifications

• Four (4) years of administrative experience, including composing business communications, coordinating office operations, establishing office procedures, making business travel arrangements, managing records, preparing reports, processing financial information, managing supervisors’ calendars/schedules, or tracking legislation.
• One (1) year of this experience must be in a government office environment.
• Two (2) years of supervisory experience.
• Two (2) years of formal education will substitute year-for-year for experience with emphasis on criminal justice, paralegal studies, communication, or political science.

Responsibilities

• Communicate with Division Managers to determine the needs of their program, then delegate work to the administrative staff to ensure timely and consistent completion.
• Make recommendations for process improvements and streamlining duties
• Ensure administrative staff are properly trained regarding WSCTJC and certification policies, state law governing certification standards necessary to perform their job duties, and skills and competencies necessary to perform their job duties.
• Evaluate performance, have crucial conversations, and as needed, update position descriptions and make staffing decisions.
• Schedule calendar appointments, meetings, track projects, and draft/edit correspondence on behalf of the Division Managers.
• Gather and track expenses to assist with the annual budget.
• Notify stakeholders, officers, and complainants of administrative closures.
• Provide administrative support to Certification Bureau staff as requested. This includes vacation coverage for other administrative staff.

Skills

Administrative experience

Supervisory experience

Customer service

Communication skills

Policy understanding

Education

Bachelor’s Degree (preferred)

Tools

Microsoft Office Suite

Outlook

Word

Excel

PowerPoint

Publisher

Adobe

Job description

Washington State Criminal Justice Training Commission (WSCJTC) is seeking an Administrative Assistant 4 to support the Certification Bureau. The role focuses on coordinating day-to-day administrative operations, mentoring staff, and ensuring effective business processes for both Operations and Investigations Divisions.

The candidate will lead administrative activities, communicate clearly with internal and external partners, and help build strong working relationships while upholding the