Administrative Escrow Assistant

Pioneer Title Agency, Inc.; Arizona; Hybrid; USD 32,000 - 42,000; Full time

Job summary

Pioneer Title Agency is seeking an Administrative Escrow Assistant to provide general front office support and learn about title and escrow services. The ideal candidate is bilingual (English and Spanish), detail-oriented, and reliable, with strong communication skills and proficiency in MS Office.

Responsibilities include greeting customers, managing calendars, handling mail and deliveries, and supporting the escrow team. Growth opportunities within the company are available.

Qualifications

• Bilingual in English and Spanish.
• Ability to type 40+ WPM.
• Strong oral and written communication, and exceptional customer service.
• High level of organizational skills and attention to detail.
• Basic computer skills with working knowledge of Microsoft Office.

Responsibilities

• Answer incoming phone calls and greet customers upon their arrival to the office.
• Maintain office calendar, including customer scheduling.
• Procurement and stocking of supplies, and ensuring general office upkeep.
• Receiving, distributing, and replying to emails and faxes as needed.
• Preparing and processing all incoming and outgoing mail, packages, and deliveries, including FedEx and UPS.
• Using typical office equipment such as copiers, scanners, and fax machines.
• The Administrative Escrow Assistant may be assigned additional tasks in support of the department’s goals.

Skills

Bilingual EN/ES

Typing 40+ WPM

Communication skills

Organizational skills

Microsoft Office

Tools

Microsoft Office

Job description

Pioneer Title Agency provides insurance, escrow, account servicing, trustee sales, and builder-related trust services to our customers through over 70 branches across Arizona.

Who we are

Pioneer Title Agency is more than just a family- owned business – we are a business made up of dozens of actual families and hundreds of friends whose relationships and real estate expertise predate our official founding in 1985.Not only are we passionate about our customers, we also strive to support the growth of our employees and the causes that are important to them.We are a local business that cares deeply about Arizona and the communities we serve.

Job Description

This position provides general front office assistance to the team. It is a great place to start learning about title and escrow services with the opportunity to grow within the company. Successful candidates are friendly, dependable, cooperative, diligent, detailed, and disciplined.

Typical duties of the position may include:

• Answer incoming phone calls and greet customers upon their arrival to the office.
• Maintain office calendar, including customer scheduling.
• Procurement and stocking of supplies, and ensuring general office upkeep.
• Receiving, distributing, and replying to emails and faxes as needed.
• Preparing and processing all incoming and outgoing mail, packages, and deliveries, including FedEx and UPS.
• Using typical office equipment such as copiers, scanners, and fax machines.
• The Administrative Escrow Assistant may be assigned additional tasks in support of the department’s goals.

Skills and abilities

• Bilingual in English and Spanish
• Ability to type 40+ WPM
• Strong oral and written communication skills, and exceptional customer service skills
• High level of organizational skills and attention to detail
• Basic computer skills with working knowledge of Microsoft Office

Competitive and commensurate with education and/or experience. Benefit package includes 401(k) Matching, Medical, Dental, Vision, and more.

Pioneer Title Agency provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, and any other characteristic protected by law.