Administrative & Dispatch Coordinator

Acme Barricades; Jacksonville (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Benefits package

Vacation & PTO

401(k) match

Overtime

Job summary

Acme Barricades in Jacksonville, FL is seeking an Administrative Assistant/Dispatch to manage office duties, receptionist tasks, and dispatch coordination in a fast-paced environment.

The role works closely with Corporate Office, Branch Management and clients, emphasizing reporting accuracy and strong customer service.

Ideal candidates bring 2 years of administrative experience in construction/manufacturing, plus proficiency with Microsoft Office and good communication skills.

Qualifications

• 2 years of Administrative Experience within a construction/manufacturing/dispatch field environment.
• 2 years of experience with timesheets, certified payrolls, general human resources.
• Customer Service personality.
• High School Diploma (or equivalent).

Responsibilities

• Prepare Sales Quotes for customers.
• Review/Calculate Driver’s daily activity sheets and other required paperwork.
• Report hours for Certified Payroll and resolve violations.
• Coordinate deliveries/pickups with Operations Manager.
• Order safety supplies and MOT supplies as needed.
• Answer Phones and provide information about Maintenance of Traffic Services.
• Relay orders to in-house Operations Manager.
• Process Customer requests for service or equipment, address customer complaints and questions, confer with customers or company personnel in order to provide required services.
• Prepare daily work and run schedules.
• Update customer accounts.
• Receive, prepare, track and file work orders and tickets, schedule and dispatch workers, work crews, equipment, or service vehicles to appropriate locations.
• Data Entry duties – Filing and scanning as needed. Input of information into spreadsheets, computer programs etc. and timely submission required information to the corporate office or Branch Manager. Required data could include reporting payroll and certified payroll hours, compliance paperwork, accident/injury reporting, project billing information.
• Dispatch – Take, coordinate and dispatch orders from customers, prepare tickets, and relay orders to Managers.
• Billing - Confirm customer orders through the billing system, review monthly invoice register(s) for billing purposes making corrections as needed, prepare sales quotes for customers.
• Employee Assistance: Prepare for employee safety meetings, open enrollments, EEO meeting etc. Print and prepare information for employees as needed. Assist employees with logging into Benefits and Employee portals.

Skills

Administrative experience

Customer service

Attention to detail

MS Office

Clerical skills

Education

High School Diploma or equivalent

Tools

Microsoft Office

Payroll software

Dispatch software

Job description

Acme Barricades in Jacksonville, FL is seeking an Administrative Assistant/Dispatch to manage office duties, receptionist tasks, and dispatch coordination in a fast-paced environment.

The role works closely with Corporate Office, Branch Management and clients, emphasizing reporting accuracy and strong customer service.

Ideal candidates bring 2 years of administrative experience in construction/manufacturing, plus proficiency with Microsoft Office and good communication skills.