Administrative Coordinator - Recovery Services

Gaudenzia, Inc.; Crownsville (MD); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Competitive Pay

Excellent Benefits

On The Job Training

Upward mobility

Educational assistance

Job summary

Gaudenzia, Inc. is seeking an administrative professional at our Crownsville, MD location to support program operations and client services. You will manage files, handle payments, prepare required reports, and maintain accurate databases while coordinating with staff and external partners.

The role emphasizes dignity, accuracy, and proactive communication, with opportunities for growth and comprehensive benefits in a life-saving field.

Qualifications

• Education/Training: High School Diploma or GED; Associate's Degree preferred.
• Experience: At least 5 year of administrative experience in an office environment.
• Knowledge of office and clerical functions.
• Knowledge of Microsoft Word and Excel.
• Knowledge of system reporting and file maintenance.
• Knowledge of project management with ability to work independently.
• Excellent customer services and telephone etiquette.
• Ability to communicate effectively verbally and in writing.
• Ability to establish and maintain effective working relationships with clients, other staff member, outside agencies/institutions and the general public.
• Ability to perform math and basic accounting.
• Ability to plan and organize work and prepare appropriate reports.

Responsibilities

• Treat all clients and staff with dignity and respect.
• Supervise the maintenance of both program and client electronic and paper files in a confidential environment and in accordance with state and federal regulations.
• Collect monies owed to facility including co-pays, script fees, payer checks
• Prepare reports as required by the Program Director or designee.
• Ensure maintenance of current, organized database, filing, and reporting systems.
• Maintain an organized, accurate system to record, receive, and disburse client funds, valuables, and facility funds, as needed.
• Maintain contact with appropriate community resources needed to facilitate care coordination.
• Implement internal and external communication and reporting systems to facilitate thorough communications with program staff, regional office, funding and governmental agencies, and other community resources.
• Greet facility visitors, and screen clients returning to the facility, if needed.
• Answer phone calls and check facility voicemail daily.
• Aid in the completion of IT and maintenance tickets to resolve facility issues.
• Aid in facility incident, acquisition, check requests, and other submissions/postings on SharePoint
• Participate in and record minutes from administrative meeting and other facility meetings, as assigned.
• Sort, distribute, and prepare facility correspondence, and deliver faxes to appropriate persons.
• Maintain facility supply inventory, and order new supplies, coordinate equipment repairs, as needed.
• Provide administrative support and other duties as assigned by Program Director, or designee.

Skills

Customer service

Telephone etiquette

Verbal communication

Organizational skills

Attention to detail

Report preparation

Mathematics

Team collaboration

Education

High School Diploma or GED

Associate's Degree

Tools

Microsoft Word

Excel

SharePoint

Job description

Gaudenzia, Inc. is seeking an administrative professional at our Crownsville, MD location to support program operations and client services. You will manage files, handle payments, prepare required reports, and maintain accurate databases while coordinating with staff and external partners.

The role emphasizes dignity, accuracy, and proactive communication, with opportunities for growth and comprehensive benefits in a life-saving field.