Administrative Coordinator - Park Operations & Visitor Services

Culture Rec & Tourism-State Parks; Springfield (LA); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

State vehicle for employee use

Job summary

Culture Rec & Tourism-State Parks at Tickfaw State Park in Springfield, LA is seeking an Administrative Coordinator to provide high‑level administrative support and exceptional customer service. You will be a key contact ensuring smooth office functions, assisting staff and visitors, and maintaining an organized, efficient work environment.

The ideal candidate is detail‑oriented, professional, and committed to delivering responsive, high‑quality support.

Qualifications

• Accepting Direction: The ability to be open and willing to follow guidance or instructions.
• Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
• Focusing on Customers: The ability to understand and meet the needs, preferences, and experiences of internal and external customers.
• Displaying Professionalism: The ability to uphold workplace standards through consistent conduct, responsible communication, and consideration for others.
• Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.
• Working with Financial Information: The ability to interpret financial data, manage financial approvals, and ensure compliance to support informed decisions and promote transparency.

Responsibilities

• Performs various administrative tasks such as scheduling, screening visitors, and answering telephone calls for the manager.
• Assumes lead worker responsibilities of certain management functions such as completing and submitting paperwork to the Administrative Office or Human Resources.
• Maintain inventory of supplies; operates office equipment.
• Assists with new hire paperwork and training.
• Operate the fee station at the park entrance. Register overnight and day use visitors; collect fees from customers.
• Process payment vouchers, delivery receiving reports, requests for purchases and contracts in written form.
• Instruct personnel at the park fee stations on correct procedures for collecting fees, cash control, recording revenue, and completing all daily, weekly, and monthly revenue reports.
• Greets visitors. Provides information regarding site accommodations, amenities, policies, procedures, laws, fees, tourist information, etc.
• Receives, sorts, and distributes mail.

Skills

Accepting Direction

Communicating Effectively

Focusing on Customers

Displaying Professionalism

Following Policies and Procedures

Working with Financial Information

Job description

Culture Rec & Tourism-State Parks at Tickfaw State Park in Springfield, LA is seeking an Administrative Coordinator to provide high‑level administrative support and exceptional customer service. You will be a key contact ensuring smooth office functions, assisting staff and visitors, and maintaining an organized, efficient work environment.

The ideal candidate is detail‑oriented, professional, and committed to delivering responsive, high‑quality support.