Administrative Coordinator 1-3

State of Louisiana; Springfield (LA); On-site; USD 36,000 - 48,000; Full time

Job summary

State of Louisiana’s Office of State Parks seeks an Administrative Coordinator at Tickfaw State Park in Springfield to provide high-level administrative support and excellent customer service. You will be a key contact, help staff and visitors, and help maintain an organized, efficient work environment.

Ideal candidates are detail-oriented and professional. This role requires a rotating 40-hour schedule year-round, with potential duties at other parks as needed.

Qualifications

• No experience or training is required.

Responsibilities

• Schedule, screen visitors, and answer calls for the manager.
• Lead worker responsibilities for management functions and processing paperwork.
• Maintain inventory of supplies and operate office equipment.
• Assist with new hire paperwork and training.
• Operate park entrance fee station; register visitors and collect fees.
• Process payment vouchers, receiving reports, purchase requests, and contracts.
• Instruct staff at fee stations on procedures for fees, cash control, and revenue reports.
• Greet visitors and provide information on site accommodations, policies, etc.
• Receive, sort, and distribute mail.

Skills

Accepting Direction

Communicating Effectively

Focusing on Customers

Displaying Professionalism

Following Policies and Procedures

Working with Financial Information

Job description

The Office of State Parks (OSP) serves the citizens of Louisiana and visitors by preserving and interpreting natural areas of unique or exceptional scenic value, planning, developing, and operating sites that provide outdoor recreation opportunities in natural surroundings, preserving and interpreting historical and scientific sites of statewide importance, and administering intergovernmental programs related to outdoor recreation and trails.

This position is located at Tickfaw State Park in Springfield, LA. The Administrative Coordinator plays a vital role in supporting daily site operations by providing reliable, high-level administrative assistance and exceptional customer service. This position serves as a key point of contact, ensuring smooth office functions, assisting staff and visitors, and helping maintain an organized, efficient work environment. Ideal candidates are detail-oriented, professional, and committed to delivering responsive, high-quality support.

AN IDEAL CANDIDATE WILL POSSESS THE FOLLOWING COMPETENCIES:

• Accepting Direction: The ability to be open and willing to follow guidance or instructions.
• Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
• Focusing on Customers: The ability to understand and meet the needs, preferences, and experiences of internal and external customers.
• Displaying Professionalism: The ability to uphold workplace standards through consistent conduct, responsible communication, and consideration for others.
• Following Policies and Procedures: The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.
• Working with Financial Information: The ability to interpret financial data, manage financial approvals, and ensure compliance to support informed decisions and promote transparency.

No experience or training is required.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties

• Performs various administrative tasks such as scheduling, screening visitors, and answering telephone calls for the manager.
• Assumes lead worker responsibilities of certain management functions such as completing and submitting paperwork to the Administrative Office or Human Resources.
• Maintain inventory of supplies; operates office equipment.
• Assists with new hire paperwork and training.
• Operate the fee station at the park entrance. Register overnight and day use visitors; collect fees from customers.
• Process payment vouchers, delivery receiving reports, requests for purchases and contracts in written form.
• Instruct personnel at the park fee stations on correct procedures for collecting fees, cash control, recording revenue, and completing all daily, weekly, and monthly revenue reports.
• Greets visitors. Provides information regarding site accommodations, amenities, policies, procedures, laws, fees, tourist information, etc.
• Receives, sorts, and distributes mail.

Position Specific Details

• Location: Tickfaw State Park in Springfield, LA
• Appointment Type: Probational, Promotion, or Detail to Special Duty
• Career Progression: This position may be filled as an Administrative Coordinator 1, 2, or 3. As part of a Career Progression Group, vacancies may be filled based on the qualifications of the selected applicant. Please refer to the "Class Specifications" page for specific information of salary ranges, minimum qualifications and job concepts for each level.
• Work Schedule: State Parks are open 365 days a year. Position will work a rotating schedule of 40 hours/week, which can include holidays and/or weekends as needed, to ensure coverage at the park.
• Travel: Position requires driving around the park as part of the daily shift. Travel may be required to other state parks to assist in staffing or events, as needed. A state vehicle is available for employee use while on duty.
• Compensation: Compensation offered will be dependent on level of experience and certification, so please be sure to include all education and work experience for consideration.

The Office of the Lieutenant Governor and the Department of Culture, Recreation and Tourism are participants in the E-Verify system for identification and employment eligibility purposes.

Louisiana as a State, is a Model Employer for People with Disabilities.

For further information about this vacancy contact:

• Melissa Thibodaux
• Department of Culture, Recreation, & Tourism
• 1051 N. 3rd Street
• Baton Rouge, LA 70802
• Fax: [phone]
• [e-mail]