Administrative Coordinator - Operations

City Wide Facility Solutions Boston; Marlborough (MA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

FSA & HRA

401(k) with company match

Paid time off

Job summary

City Wide Facility Solutions - Boston is seeking an Administrative Coordinator to streamline operations, ensure compliance, and deliver exceptional service. The role supports core workflows, manages client data, and coordinates onboarding with attention to detail and professional communication.

Ideal candidates are highly organized, able to meet deadlines in a fast-paced environment, and willing to visit client sites as needed.

Qualifications

• Strong organization and multi-tasking abilities required.
• Excellent attention to detail and accuracy in documentation.
• Clear written and verbal communication skills.

Responsibilities

• Support Core Operational Processes.
• Insurance & Compliance Management.
• New Client Onboarding & Starts.
• Ongoing Client & Data Management.

Skills

Organizational skills

Attention to detail

Written & verbal communication

Deadline-driven

CRM experience

Document management

Client interaction

Willingness to visit client sites

Tools

CRM systems

Document management systems

Job description

Build the Backbone of a High-Growth Organization

At City Wide Facility Solutions - Boston, we help commercial properties across Central and Eastern Massachusetts simplify facility management through a single point of accountability. As a leader in the managed services space, we connect clients with top-tier vendors and ensure seamless execution across janitorial, maintenance, and specialty services.

We’re looking for a detail-oriented, highly organized Administrative Coordinator who thrives behind the scenes—keeping processes tight, documentation accurate, and operations running smoothly. This role is critical to ensuring strong internal workflows, compliance, and exceptional service delivery.

What You’ll Do:

• Support Core Operational Processes


• Insurance & Compliance Management


• New Client Onboarding & Starts


• Ongoing Client & Data Management

Why Join City Wide:

• Stable, full-time role with consistent hours


• Comprehensive benefits package: medical, dental, vision, life, FSA & HRA


• 401(k) with company match


• Generous paid time off, including holidays and volunteer time


• Exposure to multiple areas of business operations with room to grow


• Collaborative, fast-paced environment where your organization skills make a real impact

What You Bring:

• Strong organizational skills with the ability to prioritize and manage multiple tasks


• Excellent attention to detail and commitment to accuracy


• Clear, professional written and verbal communication skills


• Ability to meet deadlines in a fast-moving environment


• Comfort working with CRMs, document management systems, and administrative workflows


• Professional demeanor and ability to work with a wide range of personalities


• Valid driver's license and willingness to visit client sites as needed

If you enjoy process, precision, and keeping operations running efficiently, this is an opportunity to play a key role in a growing organization where your work directly supports client satisfaction and internal success.

Join City Wide Facility Solutions - Boston and help power the operations behind our growth!