Administrative Coordinator IV

Jobtailor; Wakefield (MA); On-site; USD 42,000 - 54,000; Full time

Job summary

Jobtailor in Wakefield, MA is seeking an organized administrative professional to support senior regional leaders across 20+ offices, handling confidential tasks, preparing reports, managing calendars, and coordinating meetings and events.

Ideal candidates bring 2–3 years in admin roles, strong MS Word/Excel/Access skills, and excellent written and verbal communication. The role emphasizes customer service, budget review, and efficient process execution.

Qualifications

• High school diploma or equivalent required.
• Associate's degree or equivalent experience preferred.
• 2-3 years of related administrative experience.
• Strong customer service and interpersonal skills.
• Proficient written and verbal communication abilities.
• Strong organizational skills; detail-oriented and deadline-driven.

Responsibilities

• Supports senior regional leadership across 20+ offices.
• Performs confidential administrative duties.
• Develops and prepares numerous reports.
• Prepares and submits Retail systems access requests.
• Assists with regional salary recommendation preparation.
• Handles sensitive customer issues and information.
• Resolves sales or service issues through research.
• Analyzes monthly budget reports.
• Maintains complex calendars.
• Coordinates and manages logistics of internal and external meetings.
• Organises offsite conferences and external events.
• Processes invoices and expense claims for team members.

Skills

Customer service

Interpersonal skills

Written communications

Verbal communications

Organizational skills

Education

High School Graduate

Associate's Degree or equivalent

Tools

MS Word

Excel

Access

Job description

Responsibilities

• Supports multiple Senior Vice President Regional Manager(s) of 20+ banking offices
• Performs a variety of administrative duties involving complex and confidential matters
• Develops and prepares numerous reports
• Prepares or approves and submits requests for Retail systems access
• Assists with preparation of regional employee salary recommendations
• Handles sensitive customer issues and information
• Conducts research and resolves outstanding sales or service issues
• Analyzes monthly budget reports
• Maintains complex and detailed calendars
• Co-ordinates and manages logistics of internal and external meetings
• Organises offsite conferences and external events
• Processes invoices and expense claims for team members

Requirements

• High School Graduate
• Associates Degree or equivalent combination of training and experience
• 2-3 years of related job experience
• strong customer service and interpersonal skills
• proficient in written and verbal communications
• strong organizational skills
• technologically proficient (MS Word, Excel, Access)

Hard Skills

• Report Preparation
• Budget Analysis
• Invoice Processing
• Expense Claims Management
• Calendar Management

Soft Skills

• Interpersonal Skills