Administrative Coordinator (hybrid)

SIRVA Inc.; Fort Wayne (IN); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

FSA/HSA

Life & Disability Insurance

Paid Time Off

Volunteer Time Off

ID Theft Protection Plan

Job summary

Sirva Worldwide, Inc. is seeking an Administrative Coordinator to support the department by handling calls, entering data, and managing correspondence.

The role involves responding to emails, sorting mail, and processing invoices while coordinating daily claim-related tasks in a collaborative team environment. Ideal candidates have 0–2 years of experience, a clear telephone presence, and proficiency with Microsoft Office.

Qualifications

• 0-2 years experience
• Pleasant and professional telephone voice
• Proficient in data entry and working with sequential filing numbers
• Able to multi-task in a team atmosphere
• Exhibiting good organizational and time management skills
• Proficient with Microsoft Office

Responsibilities

• Answer incoming phone lines and route calls.
• Input data for incoming claims into department systems.
• Review and respond to incoming department emails.
• Review and distribute incoming postal mail.
• Review and approve incoming repair invoices.
• Handle daily allocation of claim closings and related requests.

Skills

Multi-line phone system

Data entry

Microsoft Office

Time management

Organizational skills

Team player

Education

High school diploma or equivalent

Job description

Roles and Responsibilities

Answering incoming phone lines, data input of incoming claims into department claim system, review and respond to incoming department emails, review and distribute of incoming postal mail and other duties as needed amongst the team.

Essential Functions and Responsibilities

• 5% Receive and handle incoming calls off the department 800#
• 10% Handling inquiries on missing/overage items reported
• 15% Input manual claims into CMS
• 45% Review and respond to incoming emails from customers, agents, etc off the Support/Subro & Trace email boxes
• 5% Open, review, sort & distribute incoming department postal mail
• 5% Review and approve incoming repair firm invoices
• 15% Handle the daily allocation of claim closings and other numerous requests

Qualifications and preferred skills

Education/Certification Requirements

• High school diploma or equivalent.

Qualifications and Experience Requirements

• 0-2 years experience
• Pleasant and professional telephone voice, and past experience with multi-line phone system
• Proficient in data entry, and working with sequential filing numbers, all within a team atmosphere
• Have experience in multi-task environment
• Exhibiting good organizational
• Time management skills
• Proficient with Microsoft Office

Salary and Benefits

• Position Title: Administrative Coordinator
• Hourly Range: $15-18/hr USD
• Benefits: Comprehensive benefits package that includes Medical, Dental, Vision, 401(k), FSA/HSA, Employer HSA Match, Life & Disability Insurance, Paid Time Off, Volunteer Time Off, ID Theft Protection Plan and more. Benefits are based on employment status and may not be available for temporary or non full-time employees

Salary ranges may vary based on location, market conditions, and other factors such as experience and qualifications. The final compensation will be determined during the hiring process based on these considerations.

For positions available outside the United States, salaries will take into account local currency and market conditions, which may differ from the USD salary range. If you have any questions about salary or benefits, we encourage you to ask during the hiring process.

Artificial Intelligence Usage: Artificial intelligence tools may be used to assist with administrative tasks such as notetaking and advanced candidate searches during the recruitment process. All screening, assessment, and hiring decisions are made by human recruiters and hiring managers.

Vacancy Status: This posting reflects an existing vacancy within our organization.

Sirva Worldwide, Inc. provides HR and mobility professionals with the resources, guidance, and support they need to achieve the best possible relocation for talent, and for the companies that move them. As a leading global relocation management and moving services company, we bring together personalized program solutions, expansive global reach, innovative technology, and an unmatched supply chain to transform businesses of any size and empower talent moving to their next opportunity. From corporate relocation and household goods to home sale and commercial moving and storage, our portfolio of brands (including Sirva, Allied, northAmerican, Global Van Lines, Alliance, and Sirva Mortgage) provide everything needed to move talent and deliver experience.

Sirva is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military status, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. Sirva also prohibits harassment of applicants and employees based on any of these protected categories. It is also Sirva's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. The Federal EEO Law Poster may be found at http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. If you need a reasonable accommodation because of a disability of any part of the employment process, please send an email to Human Resources at [e-mail] and let us know the nature of your request and your contact information.