Administrative Coordinator for Agency Operations
State of South Carolina
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Benefits offered by this job
Job summary
The State of South Carolina's Department of Agriculture is seeking an Administrative Coordinator to support the SCATE program and front-line customer service by phone and email.
You will manage schedules, assist with meetings and travel, proofread materials, and coordinate administrative tasks for multiple departments, ensuring accuracy and compliance with state procedures.
Qualifications
- Bachelor's degree with 5+ years admin/office experience.
- Associate's degree with 7+ years admin/office experience.
- Valid driver's license and ability to operate a vehicle.
- Knowledge of governmental, fiscal and personnel procedures.
- Strong writing, proofreading and editing skills.
- Working knowledge of the agriculture industry.
Responsibilities
- Serve as front-line manager for SCATE team by answering calls and emails from customers for new applications, card renewals, and information updates.
- Send monthly renewal emails to SCATE cardholders.
- Monitor and order supplies for printing and mailing SCATE Cards.
- Facilitate SCATE webpage and application updates with the program software platform provider.
- Coordinate the monthly schedule and provide training for staff that assist with SCATE calls and emails.
- Provide administrative support for the Deputy Commissioner for Agency Operations, Finance and Administration Department, Information Technology (IT) Department, and the Commissioner’s Office.
Skills
Education
Job description
- Serve as the front-line manager of the South Carolina Agricultural Tax Exemption (SCATE) team by answering calls and emails from customers for new applications, card renewals, and information updates.
- Send monthly renewal emails to SCATE cardholders.
- Monitor and order supplies for printing and mailing SCATE Cards.
- Facilitate SCATE webpage and application updates with the program software platform provider.
- Coordinate the monthly schedule and provide training for staff that assist with SCATE calls and emails.
- Provide administrative support for the Deputy Commissioner for Agency Operations, Finance and Administration Department, Information Technology (IT) Department, and the Commissioner’s Office.
- Organize and maintain records and files, such as asset inventory.
- Coordinate surplus and recycling of IT equipment.
- Perform some tasks for new employee onboarding, like communicating phone numbers and email addresses to Finance and Administration for ordering business cards.
- Complete travel requests, reservations, and reimbursements.
- Proofread print and electronic materials.
- Assemble and distribute the weekly schedule for Division staff.
- Prepare financial requisitions, goods receipts, and scan documents for payments and receivables.
- Serve as the team leader for the main phone line by answering main line phone on assigned days and creating main line phone schedule.
- Review and distribute incoming mail and other correspondence to the correct staff.
- Respond to general information requests that come in via the agency website.
- Attend assorted agricultural meetings and serve as recorder of minutes.
- Assist with media inquiries, Outlook calendar updates, detailed records, mass mailings, meeting preparation, and project execution.
- Maintain and update written procedures and practices in a desk manual for this position.
- Generous State benefits to include retirement, health, vision, dental and life insurance.
- Premium for BCBS State Standard Plan for employee only coverage is less than $100/month!
- Premium for BCBS State Standard Plan for full family coverage is only $307/month!
- 13 paid holidays; generous annual and sick leave accruals.
- Up to 6 weeks paid parental leave.
- Employee Assistance Program
- Free counseling sessions for employees and household members
- Free Life Management Services (legal, financial, and more)
The SC Department of Agriculture is looking for a top-notch Administrative Coordinator! Do you excel at customer service over the phone and email? Do you like to conduct research on various topics? Are you a master proof-reader? Are you looking for an environment where no two days are alike? Then this position is for you! In this role, you will:
- Serve as the front-line manager of the South Carolina Agricultural Tax Exemption (SCATE) team by answering calls and emails from customers for new applications, card renewals, and information updates.
- Send monthly renewal emails to SCATE cardholders.
- Monitor and order supplies for printing and mailing SCATE Cards.
- Facilitate SCATE webpage and application updates with the program software platform provider.
- Coordinate the monthly schedule and provide training for staff that assist with SCATE calls and emails.
- Provide administrative support for the Deputy Commissioner for Agency Operations, Finance and Administration Department, Information Technology (IT) Department, and the Commissioner’s Office.
- Organize and maintain records and files, such as asset inventory.
- Coordinate surplus and recycling of IT equipment.
- Perform some tasks for new employee onboarding, like communicating phone numbers and email addresses to Finance and Administration for ordering business cards.
- Complete travel requests, reservations, and reimbursements.
- Proofread print and electronic materials.
- Assemble and distribute the weekly schedule for Division staff.
- Prepare financial requisitions, goods receipts, and scan documents for payments and receivables.
- Serve as the team leader for the main phone line by answering main line phone on assigned days and creating main line phone schedule.
- Review and distribute incoming mail and other correspondence to the correct staff.
- Respond to general information requests that come in via the agency website.
- Attend assorted agricultural meetings and serve as recorder of minutes.
- Assist with media inquiries, Outlook calendar updates, detailed records, mass mailings, meeting preparation, and project execution.
- Maintain and update written procedures and practices in a desk manual for this position.
- Generous State benefits to include retirement, health, vision, dental and life insurance.
- Premium for BCBS State Standard Plan for employee only coverage is less than $100/month!
- Premium for BCBS State Standard Plan for full family coverage is only $307/month!
- 13 paid holidays; generous annual and sick leave accruals.
- Up to 6 weeks paid parental leave.
- Employee Assistance Program
- Free counseling sessions for employees and household members
- Free Life Management Services (legal, financial, and more)
- Bachelor's degree and a minimum of five (5) years administrative or office experience or an Associate's degree and a minimum of seven (7) years' administrative or office experience.
- Valid driver's license and ability to operate a vehicle.
- Knowledge of governmental, fiscal and personnel procedures, practices and policies.
- Strong writing, proofreading and editing skills.
- Working knowledge of the agriculture industry.
- High degree of professionalism is expected.
- Proficiency in MS Word, MS Excel, MS Publisher, MS Power Point, Outlook email, and Outlook calendar.
- Excellent use of oral and written communication skills; proper grammar.
- Exemplary attention to detail and accuracy.
- Periodic overnight travel required.
- Must be able to attend occasional evening and weekend meetings/events.
- Position is based in the Wade Hampton building on the Statehouse grounds. This is not a remote position, but employee may be eligible for one remote day per week after probationary period.
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.
The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
Which best describes your highest level of education?
- High School Diploma or G.E.D
- Associates Degree
- Bachelor's Degree
- Master's Degree or Higher
How many years administrative/clerical experience do you have working in an office environment?
- None
- Less than 1 year
- 1-2 years
- 2-3 years
- 4 years or more
Please describe your experience with governmental, fiscal and personnel procedures, practices and policies. Do not paste from other areas of your application or resume.
Are you willing to accept a salary between $44,000 to $52,000 based on education, relevant experience and internal equity?
- Yes
- No
Are you a South Carolina State Retiree?
- Yes
- No
How did you hear about this position?
- SC State Jobs Website - careers.sc.gov
- College Website
- Dice.com
- Indeed.com
- Ladders.com
- A current employee
- A former employee
- Other
- Required Question
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