Administrative Coordinator, Field Production & Scheduling

Sears; Warrensville Heights (OH); On-site; USD 35,000 - 50,000; Full time

Job summary

Sears Holdings Corporation seeks an organized administrative professional to support the National Production Team. You will handle calls, process job packets, schedule labor, and manage material orders while maintaining accurate paperwork.

Responsibilities include resolving contract issues with Sales Staff, reviewing daily reports, and coordinating service appointments to ensure timely project completion.

Qualifications

• Advanced customer service skills.
• Proficient with Microsoft Office and web-based tools.
• Excellent organizational skills.
• Some product knowledge.

Responsibilities

• Provides administrative support to Field Production Team and resolves contract issues with Sales Staff.
• Answers phones and directs calls or takes messages as needed; performs periodic member calls.
• Reviews daily office reports (e.g., unassigned contractors, Product ETA).
• Reviews new incoming job packets for accuracy; handles material ordering and labor scheduling.
• Schedules and tracks service appointments; finalizes job paperwork.

Skills

Customer service

MS Office & web tools

Organizational skills

Product knowledge

Tools

Microsoft Office

Job description

Sears Holdings Corporation seeks an organized administrative professional to support the National Production Team. You will handle calls, process job packets, schedule labor, and manage material orders while maintaining accurate paperwork.

Responsibilities include resolving contract issues with Sales Staff, reviewing daily reports, and coordinating service appointments to ensure timely project completion.