Responsibilities
- Admissions Support: Serve as primary contact for prospective and current graduate applicants via phone, email, and in person; respond to routine inquiries about application requirements, deadlines, and procedures; assist applicants with navigating admissions processes while maintaining strict confidentiality.
- Financial Transactions: Reconcile PRC reports, troubleshoot sales tax exemption issues, prepare expense reimbursement requests, resolve audit findings, process service contracts and addendums, and handle Accounts Payable requests including entering new suppliers in the CMU Oracle Financial System.
- Travel and Event Support: Arrange travel (airfare, ground transportation, hotels) for faculty, staff, students, and visitors; assist in planning INI events such as admissions open houses, student visits, and tours; coordinate agenda development, supplier ordering, and event setup and clean‑up.
- Data Management, Front Desk and Miscellaneous Support: Manage the INI Winthrop Street reception desk; maintain and update records in systems (Oracle Financials, Slate); review and process admissions data; prepare correspondence, forms, and reports; file digital and print documents; manage special projects as assigned.
Qualifications
- High School diploma or equivalent.
- 5+years of office experience, preferably within an academic setting.
- Valid driver’s license.
- Combination of education and relevant experience that demonstrates comparable knowledge considered.
Requirements
Successful Background Check.
Benefits
- Comprehensive medical, prescription, dental, and vision insurance.
- Retirement savings program with employer contributions.
- Tuition benefits.
- Paid time off and observed holidays.
- Life and accidental death and disability insurance.
- Free Pittsburgh Regional Transit bus pass.
- Access to the Family Concierge Team for childcare support.
- Fitness center access.
Location
Pittsburgh, PA.
Employment Details
Staff – Regular, Full Time, Hourly.
Equal Opportunity Employer
Carnegie Mellon University is an Equal Opportunity Employer/Disability/Veteran. Statement of Assurance.