Senior Academic Coordinator - School of Computer Science - HCII

Carnegie Mellon University; Pittsburgh (Allegheny County); On-site; USD 60,000 - 80,000; Full time

Job summary

Carnegie Mellon University is seeking a Senior Academic Coordinator to support HCII’s academic programs. You will maintain program materials, reports, databases and external communications, and prepare materials for faculty review.

If supporting a graduate program, you’ll handle prospective student inquiries and the application process. The role includes managing academic admin systems, course scheduling, admissions support and event coordination, with focus on program advancement and accurate

Qualifications

• Associate’s Degree required.
• Bachelor’s Degree preferred.
• Minimum 3-5 years of administrative support experience required.
• Experience in higher education and/or student services is highly desired.
• Strong organization, problem‑solving, reasoning, communication and interpersonal skills necessary.

Responsibilities

• Oversees and maintains academic admin systems and processes for the program including student registration, student status updates, ICC issues and requests.
• Administers course scheduling for the department.
• Assists with admissions process.
• Coordinates or assists with program events.
• Monitors undergraduate student academic progress along with BHCI Program Manager.
• Provides backup support for Academic Program Managers.
• Provides support for assigned program related faculty.
• Processes program expenses, purchasing requests and other accounting related transactions.

Skills

Organization

Communication

Interpersonal skills

Problem-solving

Education

Associate’s Degree

Bachelor’s Degree

Job description

HCII is seeking a dedicated Senior Academic Coordinator to join the team! This role provides senior level support to the academic programs within HCII by maintaining program materials, reports, associated databases, and external communications. You’ll assist with gathering and preparing materials for faculty review/action, and if supporting a graduate program, act as a first line resource for prospective student inquiries and the application process.

Core Responsibilities

• Oversees and maintains academic admin systems and processes for the program including student registration, student status updates, ICC issues and requests.
• Administers course scheduling for the department.
• Assists with admissions process.
• Coordinates or assists with program events.
• Monitors undergraduate student academic progress along with BHCI Program Manager.
• Provides backup support for Academic Program Managers.
• Provides support for assigned program related faculty.
• Processes program expenses, purchasing requests and other accounting related transactions.

Qualifications

• Associate’s Degree required.
• Bachelor’s Degree preferred.
• Minimum 3-5 years of administrative support experience required.
• Experience in higher education and/or student services is highly desired.
• Strong organization, problem‑solving, reasoning, communication and interpersonal skills necessary.
• A combination of education and proven experience from which comparable knowledge is demonstrated may be considered.

Requirements

• Successful completion of a pre‑employment background check.

Benefits

Benefits include comprehensive medical, prescription, dental and vision insurance, a generous retirement savings program with employer contributions, tuition benefits, paid time off and observed holidays, life and accidental death and disability insurance, a free Pittsburgh Regional Transit bus pass, access to a Family Concierge Team, fitness center access, and more.

Location

Pittsburgh, PA

Equal Opportunity Statement

Carnegie Mellon University is an Equal Opportunity Employer/Disability/Veteran. Statement of Assurance.