Administrative Coordinator — Child Welfare Front Desk

State of Louisiana; Baton Rouge (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

State of Louisiana, Department of Children and Family Services in Shreveport, LA, is seeking an Administrative Coordinator to serve as the first point of contact at the Caddo Parish Child Welfare Office, providing front-desk support and clerical help.

The role involves greeting visitors, answering phones, directing staff, handling mail, and maintaining phone listings; no prior experience is required. Compassion and organization are valued in a people-centered environment.

Qualifications

• No experience or training is required.
• Official job specifications are defined by the State Civil Service.

Responsibilities

• Provides clerical support to the Child Welfare parish office.
• Greets visitors and obtains pertinent information to direct individuals to staff.
• Answer multi-line phone system, screen and route calls, keep logs of visitors and calls.
• Process all incoming and outgoing mail and packages.
• Maintain regional phone listing.
• Assists with other duties as assigned by supervisor.

Skills

Accepting Direction

Communicating Effectively

Focusing on Customers

Adapting to Change

Displaying Professionalism

Following Policies and Procedures

Job description

State of Louisiana, Department of Children and Family Services in Shreveport, LA, is seeking an Administrative Coordinator to serve as the first point of contact at the Caddo Parish Child Welfare Office, providing front-desk support and clerical help.

The role involves greeting visitors, answering phones, directing staff, handling mail, and maintaining phone listings; no prior experience is required. Compassion and organization are valued in a people-centered environment.