Administrative Coordinator, Bureau of Food Safety and Community Sanitation

NYC Department of Health and Mental Hygiene; New York (NY); On-site; USD 50,000 - 90,000; Full time

Job summary

Join a forward-thinking organization dedicated to public health and safety in New York City. In this pivotal role, you will serve as the Administrative Coordinator for the Bureau of Food Safety and Community Sanitation, ensuring operational efficiency and exceptional customer service. Your responsibilities will include managing front-end operations, maintaining compliance with health regulations, and facilitating communication among staff and the Regional Director. With a commitment to safeguarding the health of NYC residents, this position offers you the opportunity to make a meaningful impact in the community while enjoying unmatched benefits and job security. Embrace this chance to contribute to a healthier city and advance your career in a supportive environment.

Benefits

Loan Forgiveness programs

Premium-free health insurance

Defined benefit pension plan

Tax-deferred savings program

Worksite Wellness Program

Work From Home Policy

Job Security

Qualifications

• Bachelor's degree required with 3 years of administrative experience.
• Experience in an administrative capacity or supervising staff is essential.

Responsibilities

• Provide front-end administrative support ensuring efficient operations.
• Serve as the primary contact for customer service interactions.
• Prepare and maintain various reports and logs for decision-making.

Skills

Excellent communication skills

Excellent interpersonal skills

Decision making

Problem-solving skills

Proficient with Microsoft Office

Bilingual

Education

Baccalaureate degree

Associate degree

High school diploma

Tools

Microsoft Office

Job description

OPEN TO DOHMH PERMANENT PRINCIPAL ADMINISTRATIVE ASSOCIATES AND THOSE DOHMH APPLICANTS REACHABLE ON THE CIVIL LIST ARE ELIGIBLE TO APPLY

The New York City Department of Health and Mental Hygiene's Division of Environmental Health works to prevent and control illness and injury related to environmental and occupational health risks through outreach, education, surveillance, and enforcement. With a staff of 1,000, the Division covers a broad range of subject matter, including oversight of environmental investigations, lead poisoning, injury prevention, occupational health, food safety, childcare, radiation control, recreational and drinking water quality, air quality, climate health, vector control, veterinary public health, and pest control.

PROGRAM: The Bureau of Food Safety and Community Sanitation (BFSCS) protects the public, including New York's most vulnerable citizens, from a broad range of hazards that may pose a threat to health or safety. This includes hazards related to food safety wherever meals are served to the public, including restaurants, school cafeterias, mobile food vending carts, senior centers, and soup kitchens, first-hand and second-hand smoke for all places of employment and public spaces.

BFSCS also monitors compliance with regulations in other facilities, such as tattoo parlors, correctional facilities, and homeless shelters. Additionally, BFSCS investigates environmental health complaints received from New York City residents. The Principal Administrative Associate II will function as Administrative Coordinator and will report to the Regional Director. This position is crucial to the Bureau of Food Safety's new Zerega facility. They will assist with operational efficiency and customer service by providing effective communication between operators, staff, and the regional director.

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:

1. Provide comprehensive front-end administrative support at the facility, ensuring exceptional customer service and efficient operations.
2. Serve as the primary point of contact for all front-end MFV customer service interactions, maintaining high-quality care and effectively routing inquiries.
3. Prepare and maintain various data and facility reports, logs, and tracking analyses to support informed decision-making by the Regional Director.
4. Provide customer care services through phone and in-person interactions regarding mobile food vending permits and licenses, including guiding customers on required documentation.
5. Assist in logistical planning and execution of operations, including scheduling appointments for Mobile Food Vendors pre-permit inspections and inventory control.
6. Organize and host training sessions, ensuring designated facility space is available for administrative and custodial staff.
7. Address inquiries from the Bureau's Health & Safety Coordinator and maintain compliance with health and safety regulations.
8. Collaborate with Human Resources regarding personnel matters such as training and documentation. Work with the Director of Communications to ensure the facility has up-to-date literature and messaging for customer service needs.
9. Support the Bureau's Project Support Specialist with updates on vehicle usage and documentation.
10. Coordinate with the Sr. Procurement Coordinator to monitor supplies and report any IT or resource issues.
11. Assist with additional administrative duties and special projects as assigned to support the program.

PREFERRED SKILLS:

• Excellent communication skills.
• Excellent interpersonal skills.
• Excellent decision making and problem-solving skills.
• Proficient with Microsoft Office.
• Bilingual.

Why you should work for us:

• Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information, please visit the U.S. Department of Education’s website (https://studentaid.gov/pslf/).
• Benefits: City employees are entitled to unmatched benefits such as:
• a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
• additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
• a public sector defined benefit pension plan with steady monthly payments in retirement.
• a tax-deferred savings program.
• a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
• Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
• Job Security: You could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise.

Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!

The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at [e-mail] or 347-396-6549.

PRINCIPAL ADMINISTRATIVE ASSOC - 10124

Minimum Qualifications

1. A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty; or
2. An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in "1" above; or
3. A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in "1" above;
4. Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must possess the one year of administrative or supervisory experience as described in "1" above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in "1" above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3½ years.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.