Support Service Representative, Bureau of Food Safety and Community Sanitation

NYC Department of Health and Mental Hygiene; New York (NY); On-site; USD 40,000 - 80,000; Full time

Job summary

Join a dedicated team at an established public health department committed to safeguarding the health of New Yorkers. This role involves supporting community-facing events, managing supplies, and performing essential office tasks. You'll play a vital part in ensuring that the Bureau of Food Safety and Community Sanitation operates smoothly, contributing to the well-being of the community. With unmatched benefits, job security, and opportunities for growth, this position offers a chance to make a meaningful impact in public health while enjoying a supportive work environment. If you're ready to help improve the lives of others, this is the perfect opportunity for you.

Benefits

Loan Forgiveness Programs

Premium-free Health Insurance

Defined Benefit Pension Plan

Tax-deferred Savings Program

Worksite Wellness Program

Work From Home Policy

Job Security

Qualifications

• Ability to understand and carry out simple instructions.
• Candidates must understand and be understood in English.

Responsibilities

• Provide event support, including logistics and equipment management.
• Perform general office tasks such as filing and correspondence.
• Maintain inventory tracking and distribution of supplies.

Skills

Verbal Communication

Written Communication

Interpersonal Skills

Organizational Skills

Computer Skills

Education

No formal education required

Job description

The Bureau of Food Safety and Community Sanitation (BFSCS) protects the public, including New York's most vulnerable citizens from a broad range of hazards that may pose a threat to health or safety. This includes hazards related to food safety wherever meals are served to the public, including restaurants, school cafeterias, mobile food vending carts, senior centers and soup kitchens, firsthand and second-hand smoke for all places of employment and public spaces. BFSCS also monitors compliance with regulations in other facilities, such as tattoo parlors, correctional facilities, and homeless shelters. Additionally, BFSCS investigates environmental health complaints received from New York City residents.

Duties will include:

1. Provide Bureau/community-facing event support (i.e. – Conference room set-ups, metered mail Post Office runs, Gotham equipment drop-offs/pick-ups, prepping/unpacking of literature, promotional items and/or equipment for Transportation Services etc.)
2. Distribute, collect, and maintain Field Staff equipment, supplies and forms.
3. Complete Inventory Tracking (i.e. – maintain a tracking report and provide reports as needed)
4. Maintain ample distribution levels, reorders, and receiving of printed Inspection staff forms.
5. Provide offsite location support, as needed, and outlined above to the Health Academy, Maspeth, and Zerega worksite.
6. Perform general office tasks such as filing, record retention, generating email correspondence, initiating telephone inquiries/follow-ups etc.
7. Receive and logging of Bureau equipment and supplies.
8. Special Projects as assigned.

Preferred Skills

• Excellent verbal, written, interpersonal and organizational skills as well as computer skills.
• Valid New York State Driver’s license.

40 hours/Week

Why you should work for us:

• Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal/state loan forgiveness and repayment assistance programs that lessen your payments or even fully forgive your full balance. For more information, please visit the U.S. Department of Education’s website (https://studentaid.gov/pslf/)
• Benefits: City employees are entitled to unmatched benefits such as:
• a premium-free health insurance plan that saves employees over $10K annually, per a 2024 assessment.
• additional health, fitness, and financial benefits may be available based on the position’s associated union/benefit fund.
• a public sector defined benefit pension plan with steady monthly payments in retirement.
• a tax-deferred savings program.
• a robust Worksite Wellness Program that offers resources and opportunities to keep you healthy while serving New Yorkers.
• Work From Home Policy: Depending on your position, you may be able to work up to two days during the week from home.
• Job Security - you could enjoy more job security compared to private sector employment and be able to contribute to making NYC a healthy place to live and work.

Established in 1805, the New York City Department of Health and Mental Hygiene (NYC Health Department) is the oldest and largest health department in the U.S., dedicated to protecting and improving the health of NYC. Our mission is to safeguard the health of every resident and cultivate a city where everyone, regardless of age, background, or location, can achieve their optimal health. We provide a wide array of programs and services focused on food and nutrition, anti-tobacco support, chronic disease prevention, HIV/AIDS treatment, family and child health, environmental health, mental health, and social justice initiatives. As the primary population health strategist and policy authority for NYC, with a rich history of public health initiatives and scientific advancements, from addressing the 1822 yellow fever outbreak to the COVID-19 pandemic, we serve as a global leader in public health innovation and expertise.

Come join us and help to continue our efforts in making a difference in the lives of all New Yorkers!

Commitment to Equity:

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

The NYC Health Department is an inclusive equal opportunity employer committed to providing access and reasonable accommodation to all individuals. To request reasonable accommodation to participate in the job application or interview process, contact Sye-Eun Ahn, Director of the Office of Equal Employment Opportunity, at [e-mail] or 347-396-6549.

COMMUNITY ASSISTANT - 56056

Minimum Qualifications

1. There are no formal education or experience requirements for this position. However, the ability to understand and carry out simple instructions is required.
2. Candidates must be able to understand and be understood in English.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.