Administrative Coordinator - Bilingual

STS Technical Services; Milwaukee (WI); On-site; USD 42,000 - 52,000; Full time

Job summary

STS Technical Services in Milwaukee, Wisconsin, is seeking an Administrative Coordinator to be the first point of contact for employees, visitors and candidates. The role supports day-to-day front desk operations and provides administrative assistance to the HR team.

Reporting to the HR Manager, you will manage front desk operations, coordinate badges and building access, handle mail and deliveries, and assist with HR meeting prep and data entry in a busy manufacturing environment.

Qualifications

• Bilingual English/Spanish required.
• Experience in front desk, receptionist or administrative support roles.
• Professional and friendly demeanor essential.
• Strong customer service skills.
• Ability to manage multiple phone lines and front desk duties.
• Ability to handle in-person inquiries while balancing other front desk responsibilities.
• Strong organizational skills and attention to detail.
• Maintain accurate visitor logs and access records.
• Discretion when handling sensitive information.

Responsibilities

• Greet employees, visitors and candidates on arrival and provide a welcoming first contact.
• Manage front desk phone lines and route calls promptly and professionally.
• Coordinate badge requests, building access, mail and deliveries.
• Support HR operations with meeting prep, filing, data entry and document preparation.

Skills

Bilingual English/Spanish

Front desk experience

Professional demeanor

Customer service

Multitasking

Organization

Attention to detail

Visitor logs management

Discretion

Education

High school diploma

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

STS Technical Services is hiring an Administrative Coordinator in Milwaukee, Wisconsin.

This role serves as the first point of contact for employees, visitors and candidates while supporting day-to-day front desk operations and providing administrative assistance to the HR team.

The ideal candidate is organized, professional and comfortable balancing phone inquiries, visitor coordination, access requests and administrative responsibilities in a busy manufacturing environment.

Position Overview

The Administrative Coordinator will manage front desk operations while supporting HR with administrative tasks, meeting coordination, filing, data entry and document preparation.

Reporting to the HR Manager, this position plays an important role in creating a professional and welcoming experience for employees, visitors and candidates while helping keep daily site operations organized and efficient.

Front Desk & Visitor Experience

• Greet employees, visitors and candidates as they arrive
• Provide a professional and welcoming first point of contact
• Maintain accurate visitor sign-in and sign-out records
• Support site security and compliance requirements through accurate visitor documentation
• Maintain the appearance and general organization of the reception area throughout the day

Phone & Inquiry Management

• Manage front desk phone lines
• Answer and route incoming calls promptly and professionally
• Respond to general questions from employees, visitors and candidates
• Serve as a reliable point of contact for routine site-related inquiries
• Route complex or HR-specific questions to the appropriate team member

Access & Logistics

• Support employee and visitor badge requests
• Assist with building access coordination
• Coordinate incoming mail and deliveries
• Manage outgoing mail and shipments
• Help ensure deliveries and correspondence reach the appropriate recipients

Administrative & HR Support

• Support the HR Coordinator with administrative tasks
• Assist with HR and site-level meeting preparation
• Support event setup including room preparation and materials
• Assist with filing and document organization
• Complete data entry as needed
• Prepare documents in support of HR operations

Qualifications

• Bilingual (English/Spanish)
• Previous experience in a front desk, receptionist or administrative support role
• Professional and friendly demeanor
• Strong customer service skills
• Ability to manage multiple phone lines
• Ability to handle in-person inquiries while managing other front desk responsibilities
• Strong organizational skills
• Strong attention to detail
• Ability to maintain accurate visitor logs and access records
• Ability to handle sensitive or confidential situations with discretion
• Proficiency with Microsoft Outlook
• Proficiency with Microsoft Word
• Proficiency with Microsoft Excel
• High school diploma
• Ability to work onsite full-time in a manufacturing environment

About STS Technical Services

STS Technical Services is a Top 100 Staffing Firm that partners with leading aerospace, manufacturing, defense and industrial organizations across the United States. We connect skilled professionals with career opportunities where their experience can make an immediate impact.