Administrative Coordinator (BH), Asheville Behavioral Health Office

00 RHA Health Services, LLC; Asheville (NC); Vor Ort; USD 20.000 - 28.000; Vollzeit

Benefits dieser Stelle

Payactiv

Employee perks

Zusammenfassung

00 RHA Health Services, LLC in Asheville, NC is hiring an Administrative Coordinator (BH) to support admissions and daily operations in the Behavioral Health office. The role balances administrative tasks with compassionate service to individuals served, ensuring compliant data entry, billing support, and timely records processing.

The position requires a high school diploma or GED, at least two years of medical office experience, and proficiency with Microsoft Office (including Excel,

Qualifikationen

• High School Diploma or GED required.
• Minimum of two years of medical office experience.
• Proficient with computers and Microsoft Office, including Excel, PowerPoint, and Outlook.

Aufgaben

• Data Entry & Record Management: Uploads paper medical records daily in required formats; documents releases and disclosures on the proper form; generates and reviews reports; enters admissions, discharges, and updates.
• Customer Service & Communication: Answers phones, greets visitors, assists customers including individuals served, providers, vendors, and colleagues; maintains professional communication.
• Financial Coordination & Performance Monitoring: Ensures daily deposits when applicable; oversees petty cash and card security; reconciles agency cards.
• Administrative & Operational Support: Manages building upkeep, orders supplies, and handles mail; conducts orientations; supports safety inspections and staff training.
• Other Duties: Demonstrates flexibility and completes additional responsibilities as assigned.

Kenntnisse

Communication skills

Data entry

Organization

Multitasking

Ausbildung

High School Diploma or GED

Tools

Microsoft Office Suite

Excel

PowerPoint

Outlook

Jobbeschreibung

We are hiring for:

Administrative Coordinator (BH), Asheville Behavioral Health Office Type: Regular

If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!

The Behavioral Health Admissions Coordinator is a vital connector in our organization, blending administrative expertise with compassionate support. In this role, you'll ensure the smooth flow of admissions by accurately managing medical records, safeguarding compliance in data entry and billing, and overseeing financial processes as needed. You'll also serve as the welcoming face and trusted point of contact for both internal teams and external partners, helping to create a professional, responsive, and supportive environment. Success in this position calls for sharp organizational skills, keen attention to detail, and the ability to balance multiple priorities with ease in a dynamic, fast-paced setting.

Schedule: Mon - Fri

Pay: $17.50

Duties and Responsibilities:

Data Entry & Record Management

• Uploads paper medical records daily in compliance with required formats.
• Documents releases and disclosures on the Accounting of Release and Disclosure form.
• Generates and reviews reports as needed.
• Accurately enters data related to individuals served, including admissions, discharges, and medical record updates.
• Ensures adherence to billing protocols and required timeframes.
• Completes and maintains service authorization entry for individuals served by RHA as assigned.
• Provides caseload and authorization management reports as required by the Director.

Customer Service & Communication

• Answers telephones, greets visitors, and assists customers, including individuals served, providers, vendors, and colleagues.
• Demonstrates appropriate phone etiquette and effectively assesses and communicates information regarding agency services.
• Takes and forwards messages promptly and professionally.

Financial Coordination & Performance Monitoring

• Ensures daily deposits are completed, if applicable.
• Oversees and maintains petty cash funds, ensuring proper documentation.
• Ensures security and reconciliation of agency credit cards as assigned.

Administrative & Operational Support

• Manages general building maintenance and orders office supplies.
• Operates and maintains office equipment as needed.
• Performs risk management duties, including workers' compensation, OSHA compliance, and safety inspections.
• Conducts office orientations for new employees.
• Prepares and processes documents, forms, and spreadsheets.
• Handles incoming and outgoing mail, including postage and distribution.
• Participates in committees, unit meetings, and community engagements as required.
• Engages in ongoing training and professional development opportunities.

Other Duties

• Demonstrates flexibility and commitment to meeting unit and consumer needs.
• Performs additional responsibilities as assigned.

Job Requirements:

• Education: High School Diploma or GED equivalent required.
• Experience: Minimum of two years of medical office experience.
• Technical Skills: Proficient with computers and Microsoft Office, including Excel, PowerPoint, and Outlook.
• Communication Skills: Excellent verbal, written, and interpersonal communication skills.
• Licensing: Valid driver's license required.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:

• Must be able to lift a minimum of 10 lbs.
• Must be able to pull a minimum of 20 lbs.
• Must be able to squat, kneel, crawl, crouch, climb, and stoop.
• Required to regularly stand and walk.
• Vision requirements include close vision, distance vision, and peripheral vision.

RHA is an Equal Employment Opportunity Employer, prohibits discrimination based on the following protected categories: race, creed, color, national origin, nationality, ancestry, age, sex/gender, marital status, civil status, domestic partnership status, familial status, religion, affectional or sexual orientation, gender identity or expression, atypical hereditary cellular or blood trait, genetic information, liability for service in the Armed Forces of the United States, or disability.

SUPERVISORY RESPONSIBILITIES: This position has no supervisory responsibilities.

Pre-employment screening:

• Complete criminal background
• Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)
• Drug testing
• Education verification and other credentialing based on position requirements.
• Proof of employment history or references (if required)
• Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.

We offer the following benefits to employees:

• Payactiv: early access to the money you've earned from hours you've already worked, before payday!
• Employee perks and