Administrative Coordinator 4

State of Louisiana; Shreveport (LA); On-site; USD 45,000 - 65,000; Full time

Job summary

Louisiana Department of Health’s Disability Determinations Service in Shreveport is seeking an Administrative Coordinator-4. This promotional opportunity is open only to current permanent employees in a classified position with LDH, Office of the Secretary.

The role requires extensive knowledge of the SSA Disability Program, appellate processes, and DDS/SSA systems, with independence and supervision from management. Location: Shreveport, Caddo Parish.

Qualifications

• Three years of experience in administrative services.
• Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.
• The official job specifications for this role, as defined by the State Civil Service, can be found here.

Responsibilities

• Provide administrative support to both the DDS Area Office and Disability Hearings Unit
• Serve as a lead worker for lower level administrative staff
• Review cases as they arrive to ensure appropriate information is included
• Perform operations in state and federal computer systems
• Maintain electronic data systems
• Process mail and monitor mailroom equipment and supplies
• Answer telephones and answer questions based on case records

Skills

Accepting direction

Following policies

Critical thinking

Adapting to change

Effective communication

Customer focus

Tools

State SSA systems

Job description

The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.

Learn more about Louisiana Department of Health

This is a promotionalopportunity open only to current permanent employees in a classified position with Louisiana Department of Health, Office of the Secretary.

This position may be filled in the following parishes: Caddo

The Administrative Coordinator-4 is an advanced administrative and specialized support position requiring extensive knowledge of the SSA Disability Program, the appellate process, and all DDS and SSA systems. This position requires independence in the performance of job duties with broad general supervision from management.

An ideal candidate should possess the following competencies:

• Accepting Direction:The ability to be open and willing to follow guidance or instructions.
• Following Policies and Procedures:The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies.
• Thinking Critically:The ability to analyze information objectively, identify connections across sources, and form logical, wellsupported conclusions.
• Adapting to Change:The ability to demonstrate flexibility in thoughts, behaviors, and actions in response to evolving circumstances or unexpected change.
• Communicating Effectively:The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.
• Focusing on Customers:The ability to understand and meet the needs, preferences, and experiences of internal and external customers.

Three years of experience in administrative services.

EXPERIENCE SUBSTITUTION:

Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties:

• Provide administrative support to both the DDS Area Office and Disability Hearings Unit
• Serve as a lead worker for lower level administrative staff
• Review cases as they arrive to ensure appropriate information is included
• Perform operations in state and federal computer systems
• Maintain electronic data systems
• Process mail and monitor mailroom equipment and supplies
• Answer telephones and answer questions based on case records

Position-Specific Details:

Location: Disability Determinations Services / Shreveport / Caddo

Appointment Type: This is a promotionalopportunity open only to current permanent employees in a classified position with Louisiana Department of Health, Office of the Secretary.

Cost Center: 3071200107

Position number: 50700532

Individuals selected for positions with the Disability Determination Service (DDS) will go through a complete federal background investigation. A suitability determination by the Social Security Administration is necessary to determine whether an employee can be issued credentials in order to have access to Social Security disability data, records, and systems. Your conditional job offer and access to Social Security Administration's (SSA's) systems, data, information, and/or premises are contingent upon you passing the SSA suitability process.

*Note: This covers the preliminary screening (pre-screen) and the final background adjudication stage of the suitability process.

For information on how to check your application status and understand status updates, please click HERE.

Contact Information:

Staff Name: Eddie Tompkins, HR Analyst

Email: [e-mail]

LA Department of Health (LDH)

Division of Human Resources

PO Box 4818 Baton Rouge, LA 70821

225-342-6477

This organization participates in E-verify, and for more information on E-verify, please contact DHS at 1-888-464-4218.

LDH supports Louisiana’s commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.

Information on the Louisiana Works, Louisiana Rehabilitation Services is available here.

LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non‑merit factor.