Administrative Coordinator 3

Louisiana State University; Pineville (LA); On-site; USD 42,000 - 54,000; Full time

Job summary

Louisiana State University is seeking an Administrative Coordinator 3 to support the Facility Services Customer Service Center. The role handles work orders, CMMS data entry, and front-desk assistance, coordinating between campus departments and event operations.

The position requires strong organizational skills, attention to detail, and the ability to work weekend shifts as needed to ensure continuous service and accurate facility data across campus operations.

Qualifications

• Two years of experience in administrative services.
• EXPERIENCE SUBSTITUTION: Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.

Responsibilities

• Assist in administering and managing the FAMIS CMMS system and its functions to ensure workflow between departments.
• Ensure accurate daily data input of information into the system.
• Scan and electronically attach files to work orders (specifications, diagrams, instructions).
• Ensure correct accounting and billing types on Work Orders within CMMS.
• Set up work orders for crews, research issues, train others to use CMMS, and generate reports as requested.
• Serve as backup Facility Services event coordinator on weekends, coordinating campus events with crews and managers.
• Answer calls, assist front desk patrons, respond to emails, and perform other duties as assigned.

Job description

All Job Postings will close at 12:01a.m. CST (1:01a.m. EST) on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application progress will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page. Job Posting Title: Administrative Coordinator 3 Position Type: Classified Department: LSUAM FA - FPO - SEC - Ops - Customer Service Center (Nico Smith (00068322) (Inherited)) Work Location: 0120 Facility Srvcs Central Shop Pay Grade: Classified

Administrative Job Description: Facility Services maintains LSU’s buildings, utility systems, and grounds. The Customer Service Center (CSC) serves as the primary point of contact for the campus community, coordinating service requests, supporting the daily operations of Facility Services, and coordinating facility-related support for campus events/normal campus activities. The CSC is staffed seven days a week and plays a critical role in supporting emergency response efforts and LSU’s Emergency Operations Center. This public-facing position requires excellent customer service skills and is responsible for ensuring the accuracy of work order data while providing support during and outside of normal University business hours as needed.

Job Responsibilities:

• Work Flow: The position is responsible for assisting the department in administering and managing the FAMIS CMMS system and its various functions insuring the smooth work flow between departments.
• Ensure accurate daily data input of information into the system.
• The Representative must be able to scan and electronically attach files containing additional information, such as specifications, diagrams, instructions, etc. to work orders.
• Ensures correct accounting and billing types on Work Orders within CMMS.
• -35% Customer Service: Assist campus community by setting up work orders for crews and researching issues within the system. Training fellow employees to use the CMMS system. Query the CMMS database and generate reports as requested by the Facility Services Administration and Managers. Properly assign work orders to the correct working crew and notify as needed.
• -25% Collaboration: Serves as the designated backup Facility Services event coordinator on weekends, providing support for campus events and related operations. Works directly with crews, external customers, the primary events coordinator (Facility Operations Coordinator), and the Assistant Director to support the coordination and execution of campus events. Assists with maintaining the Facility Services event calendar and helps ensure event-related requests, setups, adjustments, and operational needs are addressed during weekends and other times as needed to support uninterrupted event operations.
• -25% Effective Communication: Answer calls, help patrons at the front desk, respond to emails, and other duties as assigned.
• -15% Additional Information: MUST BE ABLE TO WORK THE FOLLOWING SHIFTS: Saturday & Sunday - 6:30AM-10PM Monday - 11:30AM-10:00PM

Minimum Qualifications:

Two years of experience in administrative services.

EXPERIENCE SUBSTITUTION: Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.

Louisiana State Civil Service Job Details http://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=168060

Additional Job Description:

Competencies: Accepting Direction - The ability to accept and follow directions from those higher in the chain of command, Communicating Effectively - The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement, Demonstrating Accountability - The ability to take ownership of actions, behaviors, performance, decisions, and outcomes, Focusing on Customers - The ability to understand and meet the needs, preferences, and experiences of internal and external customers, Following Policies and Procedures - The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies

• Accepting Direction - The ability to accept and follow directions from those higher in the chain of command
• Communicating Effectively - The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement
• Demonstrating Accountability - The ability to take ownership of actions, behaviors, performance, decisions, and outcomes
• Focusing on Customers - The ability to understand and meet the needs, preferences, and experiences of internal and external customers
• Following Policies and Procedures - The ability to follow, reinforce, adapt, or develop policies and procedures to maintain compliance with federal and state legal requirements, State Civil Service rules, and organizational policies

Skills Needed:

Preferred Skills:

Posting Date: August 10, 2026 Closing Date (Open Until Filled if No Date Specified): August 24, 2026

Additional Position Information:

• Background Check - An offer of employment is contingent on a satisfactory pre-employment background check.
• Benefits - LSU offers outstanding benefits to eligible employees and their dependents including health, life, dental, and vision insurance; flexible spending accounts; retirement options; various leave options; paid holidays; wellness benefits; tuition exemption for qualified positions; training and development opportunities; employee discounts; and more!
• Positions approved to work outside the State of Louisiana shall be employed through Louisiana State University’s partner, nextSource Workforce Solutions, for Employer of Record Services including but not limited to employment, benefits, payroll, and tax compliance.
• Positions employed through Employer of Record Services will be offered benefits and retirement as applicable through their provider and will not be eligible for State of Louisiana benefits and retirement.

Essential Position (Y/N): Y

LSU is an Equal Opportunity Employer.

All candidates must have valid U.S. work authorization at the time of hire and maintain that valid work authorization throughout employment.

Changes in laws, regulations, or government policies may impact the university’s ability to employ individuals in certain positions.

LSU includes institutions, facilities and programs in each of Louisiana’s 64 parishes, and its campuses stretch the length of the state from New Orleans to Shreveport. Each institution plays a vital role in preparing students to incorporate new knowledge and technologies into their daily lives. LSU researchers across Louisiana are working on developing a wide-range of innovations to improve quality of life by studying issues such as disease management, advance medical treatments, obesity, coastal protection, hurricane preparedness, energy, natural resource management and agriculture, among others. Louisiana’s Flagship University is a land-, sea- and space-grant institution with academic programs in all areas of science, engineering, humanities, arts and social sciences. The University comprises of nine institutions: Louisiana State University and Agricultural and Mechanical College (“LSU”), the premier flagship university for the state, which include the Paul M. Hebert Law Center and the School of Veterinary Medicine Louisiana State University at Alexandria Louisiana State University at Eunice Louisiana State University at Shreveport LSU Health Sciences Center – New Orleans LSU Health Science Center – Shreveport The Health Care Services Division Louisiana State University Agricultural Center Pennington Biomedical Research Center Any other college, university, school, institution, or program now or hereafter under the supervision and management of the Board of Supervisors of Louisiana State University and Agricultural and Mechanical College In implementing its mission, LSU is committed to: Offering a broad array of undergraduate degree programs and extensive graduate research opportunities designed to attract and educate highly qualified undergraduate and graduate students; Employing faculty who are excellent teacher-scholars, nationally competitive in research and creative activities, and who contribute to a world-class knowledge base that is transferable to educational, professional, cultural, and economic enterprises; and Using its extensive resources to solve economic, environmental, and social challenges.