ADMINISTRATIVE COORDINATOR 1 - 2 (Dispatch)

State of Louisiana; Pineville (LA); On-site; USD 14,000 - 28,000; Full time

Job summary

Pinecrest Supports and Services Center in Pineville, LA is seeking an Administrative Coordinator 1-2 to operate a multi-line switchboard, log absences, and coordinate emergency communications. The role supports nursing and administrative services and may involve directing visitors and managing conference space during emergencies.

Location: Pinecrest Supports and Services Center - Dispatch. Shift: 7 AM – 7 PM with B days.

Qualifications

• No experience or training is required.

Responsibilities

• Transfer all other calls to appropriate departments, homes, or offices.
• Monitor fire panel. Call home or office to verify fires or false alarms. Notify fire department of alarm status and log information on fire alarm form.
• Use cell phones to contact drivers, security and maintenance as needed and log in logbook.
• Monitor weather during bad weather and also monitor satellite weather channel on TV. Notify homes and department of hazardous weather conditions to ensure the safety of individuals supported at PSSC.
• Page maintenance, nursing, Administrative Officer and investigator on call when services are needed.
• Document in and out time on trip sheets. Issue cell phones to vans going out on trips and doctor appointments.
• Direct visitors, deliverers, officials and emergency personnel by serving as an information center. Contact security for escort when necessary. Prepare and maintain Conference Center for various meetings, including emergency center, by ensuring area is clean. orderly and any requested items are available.
• Requisition supplies, medical and office, and the storage and disbursement of those supplies. Maintain overtime attendance records for Employee Administration. Assist Administrative Supervisor 1 with clerical duties as needed.

Skills

Accepting Direction

Demonstrating Accountability

Focusing on Customers

Acting with Ethics and Integrity

Displaying Professionalism

Driving Results

Solving Problems

Job description

PSSC 26-153-GJ

The mission of Pinecrest Supports and Services Center is to support people with intellectual and developmental disabilities to reach treatment goals and to return to more integrated community living settings. Pinecrest Supports and Services Center specializes in the treatment of people with comorbid intellectual and developmental disabilities and complex medical, behavioral, and psychiatric support needs.

Pinecrest Supports & Services Center (PSSC) is seeking a dedicated Administrative Coordinator 1 - 2 to join our dynamic team. This position will operatea multi-line switchboard and other phones. Take call-ins from employees unable to report for work, log them on the absentee report form, and in the logbook. Answer emergency phones and call or page the appropriate doctor and/or nurse to respond; record in the logbook.

An ideal candidate should possess the following competencies:

Selected Core Competencies:

• Accepting Direction: The ability to be open and willing to follow guidance or instructions.
• Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.
• Focusing on Customers: The ability to understand and meet the needs, preferences, and experiences of internal and external customers.

Selected Preferred Competencies:

• Acting with Ethics and Integrity: The ability to make choices that reflect ethical standards, integrity and honesty, regardless of circumstances or personal benefit.
• Displaying Professionalism: The ability to uphold workplace standards through consistent conduct, responsible communication, and consideration for others.
• Driving Results: The ability to set and pursue goals, maintain focus amid competing demands, and deliver results.
• Solving Problems: The ability to identify root causes, analyze relevant data, and apply practical or innovative solutions to challenges.

No experience or training is required.

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties:

• Transfer all other calls to appropriate departments, homes, or offices.
• Monitor fire panel. Call home or office to verify fires or false alarms. Notify fire department of alarm status and log information on fire alarm form.
• Use cell phones to contact drivers, security and maintenance as needed and log in logbook.
• Monitor weather during bad weather and also monitor satellite weather channel on TV. Notify homes and department of hazardous weather conditions to ensure the safety of individuals supported at PSSC.
• Page maintenance, nursing, Administrative Officer and investigator on call when services are needed.
• Document in and out time on trip sheets. Issue cell phones to vans going out on trips and doctor appointments.
• Direct visitors, deliverers, officials and emergency personnel by serving as an information center. Contact security for escort when necessary. Prepare and maintain Conference Center for various meetings, including emergency center, by ensuring area is clean. orderly and any requested items are available.
• Requisition supplies, medical and office, and the storage and disbursement of those supplies. Maintain overtime attendance records for Employee Administration. Assist Administrative Supervisor 1 with clerical duties as needed.

Position-Specific Details:

Location: Pinecrest Supports and Services Center - Dispatch

SHIFT: 7 AM – 7 PM Pass Days: B Days

Appointment Type: This position may be filled by Detail, Probation, Promotion, Demotion, or Lateral Transfer. Preference may be given to permanent classified employees of Pinecrest Supports and Services Center.

Career Progression: This position may be filled as an Administrative Coordinator 1 or 2.

Compensation: Depends on Qualifications

• ADMINISTRATIVE COORDINATOR 1: $10.50 - $18.00
• ADMINISTRATIVE COORDINATOR 2: $12.03 - $20.61

This position may receive shift differential, longevity pay, and premium pay.

Contact Information:

Gabriel K. Jeane

P.O. Box 5191

Pineville, Louisiana 71360

[e-mail]

Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.

For more information on employment resources for individuals with disabilities, see the Louisiana Employment Resources Guide at http://www.laworks.net/Downloads/LRS/EmploymentResourceGuide_2018.pdf (Download PDF reader)