Administrative Coordinator 1/2/3

State of Louisiana

Baton Rouge (LA)

On-site

USD 36,000 - 48,000

Full time

2 days ago

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Job summary

The State of Louisiana, Department of Children and Family Services, is seeking an Administrative Coordinator for the Washington Parish Child Welfare Office in Tangipahoa Parish. The role focuses on welcoming clients, supporting staff with clerical tasks, and ensuring front-office operations run smoothly.

The ideal candidate should possess strong communication, adaptability, and customer-service skills, and may be considered for probationary or temporary appointments as outlined by the agency.

Qualifications

No experience or training is required.

Responsibilities

Greets visitors in a cordial manner and maintains office procedure.
Receives correspondence and notifies staff of receipt.
Creates purchase orders.
Inputs invoices into Vendor Invoice Portal.
Office Space Utilizations Quarterly Reports

Skills

Communicating Effectively

Accepting Direction

Focusing on Customers

Adapting to Change

Displaying Professionalism

Job description

Department MISSION

To protect children, empower families, and strengthen communities so every child grows up safe, stable, and strong.

About This Job

Department MISSION

To protect children, empower families, and strengthen communities so every child grows up safe, stable, and strong.

Department VISION

A future where every child thrives in a loving environment, supported by empowered families and resilient communities.

Department VALUES

Treating all people with dignity, compassion and respect, while providing services with integrity.

This vacancy is located in Washington Parish- DCFS Child Welfare Office in Bogalusa, LA.

At the Department of Children and Family Services, our mission is to empower communities and improve lives by delivering responsive, inclusive, and forward-thinking public services. We are proud to serve the people of Louisiana with integrity, innovation, and a deep commitment to equality.

We’re looking for an Administrative Coordinator to serve as the first point of contact at the agency in our Child Welfare Office in Tangipahoa Parish, creating a welcoming environment for clients and visitors and providing administrative support that keeps our front office running smoothly.

This position provides clerical, programmatic, and administrative support functions for staff, applicants and clients of the Washington Parish Child Welfare office.

An Ideal Candidate Should Possess The Following Competencies:

Communicating Effectively: The ability to convey information, ideas, and emotions using structured communication methods that promote understanding and engagement.

Accepting Direction: The ability to be open and willing to follow guidance or instructions.

Focusing on Customers: The ability to understand and meet the needs, preferences, and experiences of internal and external customers.

Adapting to Change: The ability to demonstrate flexibility in thoughts, behaviors and actions in response to evolving circumstances or unexpected change.

Displaying Professionalism: The ability to uphold workplace standards through consistent conduct, responsible communication and consideration for others.

Minimum Qualifications

No experience or training is required.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties:

Job Duties and Other Information

Greets visitors in a cordial manner and maintains office procedure.

Receives correspondence and notifies staff of receipt.

Creates purchase orders.

Inputs invoices into Vendor Invoice Portal.

Office Space Utilizations Quarterly Reports

Position-Specific Details:

Appointment Type: This position may be filled as a probational appointment or a job appointment that may last up to 48 months. Job appointments may convert to probational appointments. Also, it may be filled as a detail and promoted within 12 months or by promotion of a permanent classified employee.

Career Progression: This position may be filled as a Administrative Coordinator 1-3, depending on selected applicant.

Work Schedule: Typically, work hours are 8:00 am to 4:30 pm, Monday – Friday. Flexible work schedules are available after meeting certain criteria and is dependent upon the position you are applying for. Some positions require working shifts.

Work Location: Covington Region (Washington Parish)

Information to support your eligibility for this job title must be included in this application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

Contact Information

For further information about this vacancy contact:

Shelby Young

DCFS Human Resources

shelby.young.dcfs@la.gov

DCFS is an \"Equal Opportunity Employer\" and Louisiana is a \"State as a Model Employer (SAME) for People with Disabilities\" that supports the recruitment, hiring, and retention of individuals with disabilities.

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a State Employee, You Will Earn Competitive Pay, Choose From a Variety Of Benefits, And Have Access To a Great Professional Development Program:

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave – Up to six weeks paid parental leave

More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave

New Year's Day

Martin Luther King, Jr. Day,

Mardi Gras,

Good Friday,

Memorial Day,

Independence Day,

Labor Day,

Veteran's Day,

Thanksgiving Day and Christmas Day.

Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement

Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system

Teacher's Retirement System of Louisiana (www.trsl.org),

Louisiana School Employees Retirement System (www.lsers.net), among others

AC: Adapting to Change - How well do you stay flexible and adjust your behavior or work when things change?

I resist change, struggle to adjust, and my performance suffers.

I accept change with help and adjust slowly.

I adjust quickly and stay effective during change.

I lead through change and help others stay grounded and flexible.

AC: Adapting to Change - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

CE: Communicating Effectively - How well do you share information and ideas in ways that others can understand, relate to, and act on?

I communicate unclearly, use poor tone, and ignore the audience.

I share main ideas clearly and adapt to the audience when reminded.

I communicate clearly, listen actively, and explain complex ideas well.

I craft messages that connect, inspire, and drive action across audiences.

CE: Communicating Effectively - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

DPf: Displaying Professionalism - How well do you meet expectations for workplace behavior, communication, and responsibility, especially when under pressure?

I miss deadlines, act unprofessionally, or avoid responsibility for my actions or workplace expectations.

I meet basic standards for work quality, behavior, and communication when given occasional reminders or support.

I meet expectations, follow policies, and communicate respectfully and clearly—even in difficult situations.

I model professionalism and ethics, adapt under pressure, and build trust through consistent and responsible behavior.

DPf: Displaying Professionalism - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

FC: Focusing on Customers - How well do you understand and meet the needs of internal or external customers?

I struggle to understand customer needs, provide clear information, or resolve issues.

I respond to customer needs with some support and build basic working relationships.

I understand customer needs, communicate clearly, and deliver timely, reliable service.

I anticipate customer needs, build trust, and deliver personalized, proactive service.

FC: Focusing on Customers - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

ADi: Accepting Direction - How well do you accept guidance, follow instructions, and adjust when given feedback?

I resist direction, ignore feedback, and need reminders to complete tasks.

I follow direction with reminders and often need clarification or support.

I follow direction reliably, adjust to feedback, and complete tasks on time.

I adapt quickly, follow through, and help others adjust as needed.

ADi: Accepting Direction - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.

Do you have any immediate family members or relatives who are currently employed with DCFS? Immediate family member is defined as children (blood, step, adopted), spouse, brother, sister, father, mother, sister-in-law, brother-in-law, daughter-in-law, son-in-law, mother-in-law and father-in-law. Relative includes immediate

If you answered \"yes\" to the above question, please list the name of your immediate family member and/or relatives currently employed by DCFS. If you answered \"no\" to the above question, enter N/A