Business Analytics Specialist
State of Louisiana
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Job summary
Department of Children and Family Services in Louisiana seeks a Business Analytic Specialist to join the Digital Services team in East Baton Rouge Parish. You will collect, clean, and analyze data to support data-driven decisions across the agency, and build dashboards using Tableau, Power BI, Salesforce and Excel.
You will collaborate with program staff, manage data requirements, and advise on data solutions aligned with DCFS goals.
Qualifications
- Six years of experience in accounting, budgeting, contracts, economics, finance, or related fields; or combined with other specified experiences.
- Bachelor's degree plus three years of related work; or an advanced degree with two years experience.
- Experience substitutions: 30 semester hours equals one year; max 120 semester hours substitute for four years.
- Strong data analytics, reporting, and data governance capabilities.
Responsibilities
- Obtain, maintain, review and analyze data for programs and operations; define scope, goals, and procedures.
- Collect, clean and analyze complex data sets to identify trends and insights.
- Collaborate with program staff to define data requirements and support agency objectives.
- Create dashboards and reports using Tableau, Power BI, Salesforce, Excel or similar tools.
- Communicate with internal stakeholders to deliver use cases, designs, and acceptance criteria.
- Review and manage contracts, DSAs, MOUs related to DCFS projects.
- Engage with Office of Technology Services on service strategy, design, operations, and IT contracts.
- Perform other duties to support OMF and DCFS Digital Service management.
Skills
Education
Tools
Job description
To protect children, empower families, and strengthen communities so every child grows up safe, stable, and strong.
A future where every child thrives in a loving environment, supported by empowered families and resilient communities.
Treating all people with dignity, compassion and respect, while providing services with integrity.
We're looking for a Business Analytic Specialist, to join our team in East Baton Rouge Parish.
At The Department of Children and Family Services, our mission is to empower communities and improve lives by delivering responsive, inclusive, and forward-thinking public services. We are proud to serve the people of Louisiana with integrity, innovation, and a deep commitment to equity.
This position with the Department of Children and Family Services (DCFS) is in the Office of Management and Finance (OMF), Digital Services System Integration and Data Analytics sections. This position is responsible for collecting, maintaining, and analyzing complex data sets to support data-driven decision-making across the agency.
Join Our Team at DCFS: Drive Excellence in the Office of Management and Finance.
If you are driven, collaborative, and ready to make an impact - this could be the opportunity for you!
To protect children, empower families, and strengthen communities so every child grows up safe, stable, and strong.
- Six years of experience in accounting, budgeting, contracts, economics, engineering, finance, financial auditing, grants, human resources, information technology, management analysis, operational auditing, policy planning, procurement, social services, statistical analysis, tax collections, or tax enforcement; OR
- Six years of experience in any field plus three years of experience in accounting, budgeting, contracts, economics, engineering, finance, financial auditing, grants, human resources, information technology, management analysis, operational auditing, policy planning, procurement, social services, statistical analysis, tax collections, or tax enforcement; OR
- A bachelor's degree plus three years of experience in accounting, budgeting, contracts, economics, engineering, finance, financial auditing, grants, human resources, information technology, management analysis, operational auditing, policy planning, procurement, social services, statistical analysis, tax collections, or tax enforcement; OR
- An advanced degree plus two years of experience in accounting, budgeting, contracts, economics, engineering, finance, financial auditing, grants, human resources, information technology, management analysis, operational auditing, policy planning, procurement, social services, statistical analysis, tax collections, or tax enforcement.
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.
The official job specifications for this role, as defined by the State Civil Service, can be found here.
- Incumbent is responsible for daily activities of the Systems Integration and Data team by obtaining, maintaining, reviewing and analyzing data concerning programs and/or operations; scope and goal; and the policies, practices, methods and procedures used to implement and maintain programs.
- The incumbent is tasked in collecting, cleaning and analyzing complex data sets to identify trends, patterns and insights.
- The role will work closely with DCFS program staff and other departments to obtain well defined data requirements and understand the data needs and provide relevant analytics support that align with the agency’s objectives.
- Incumbent will create dashboards, reports and visualization using tools such as Tableau, Power BI, Salesforce, Excel or any other data analysis/reporting tools
- Proactively communicate and collaborate with internal vendor requirements to deliver use cases, screen and interface design, as well as acceptance criteria.
- Ensures problem solutions, appropriate risk reductions, and business unit satisfactions.
- The incumbent is responsible for reviewing, managing and monitoring personal services contracts, Data Sharing Agreements (DSA) and Memorandums of Understanding (MOU) as related to DCFS projects.
- Incumbent must establish and maintain engagement and approval by Office of Technology Services (OTS) that include technology to include service strategy, service design, service operations, information technology contracts, budget preparation and invoicing.
- Performs any other duties as assigned in support of the mission of OMF and DCFS as directed by Digital Service management.
Appointment Type: Probational, Promotional, or Job Appointment
Work Schedule: Typically, work hours are 8:00 am to 4:30 pm, Monday - Friday. Flexible work schedules are available after meeting certain criteria and is dependent upon the position you are applying for. Some positions require working shifts.
Louisiana HB 420 requires all prospective DCFS employees to complete and clear multiple background clearances prior to employment with this agency.
For further information about this vacancy, contact:
Adrienne King
Department of Children and Family Serivces
Adrienne.King.DCFS@la.gov
DCFS is an “Equal Opportunity Employer”, and Louisiana is a State as a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
As a State Employee, You Will Earn Competitive Pay, Choose From a Variety Of Benefits, And Have Access To a Great Professional Development Program:
More information can be found at https://info.groupbenefits.org/
Up to six weeks paid parental leave
More information can be found at https://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
- New Year's Day
- Martin Luther King, Jr. Day,
- Mardi Gras,
- Good Friday,
- Memorial Day,
- Independence Day,
- Labor Day,
- Veteran's Day,
- Thanksgiving Day and Christmas Day.
- Additional holidays may be proclaimed by the Governor
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
State Of Louisiana Employees Are Eligible To Participate In Various Retirement Systems (based On The Type Of Appointment And Agency For Which An Employee Works). These Retirement Systems Provide Retirement Allowances And Other Benefits For State Officers And Employees And Their Beneficiaries. State Retirement Systems May Include (but Are Not Limited To):
- Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video to give you more detailed information about their system
- Teacher's Retirement System of Louisiana (www.trsl.org),
- Louisiana School Employees Retirement System (www.lsers.net), among others
Do you have any immediate family members or relatives who are currently employed with DCFS? Immediate family member is defined as children (blood, step, adopted), spouse, brother, sister, father, mother, sister-in-law, brother-in-law, daughter-in-law, son-in-law, mother-in-law and father-in-law. Relative includes immediate family members previously defined and also includes grandfather, grandmother, grandson, granddaughter, uncle, aunt, niece and nephew.
- Yes
- No
If you answered "yes" to the above question, please list the name of your immediate family member and/or relatives currently employed by DCFS. If you answered "no" to the above question, enter N/A.
Do you have any experience within Information Technology support?
- Yes
- No
Can you write queries in SQL code or another query language?
If yes, what language(s)
Do you have experience in Power Business Intelligence (BI)?
- Yes
- No
If yes, please explain.
- Required Question
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