Administrative Coordinator

richmond; United States; On-site; USD 38,000 - 52,000; Full time

Job summary

Richmond University is seeking a detailed and proactive administrator to manage payroll, timekeeping, attendance, and HR processes for Dining Services.

You will serve as a liaison between employees, managers, and HR, ensuring accurate records, smooth onboarding, and timely reporting. This role requires discretion, organization, and the ability to handle multiple priorities in a dynamic university environment.

Qualifications

• Strong organizational and communication skills are required.
• Ability to handle confidential information with discretion and accuracy.
• Experience with payroll, timekeeping, and HR-related processes is preferred.

Responsibilities

• Oversee payroll and timekeeping reviews for accuracy and deadlines.
• Verify attendance, leave balances, and training information; maintain records.
• Coordinate HR tasks including recruitment, onboarding, and separations in Workday.
• Provide administrative support to leadership and manage department communications.
• Assist with special projects and process improvements.

Skills

Organizational skills

Communication skills

Problem-solving

Confidentiality

Multi-tasking

Attention to detail

Education

High school Diploma or GED

Associate degree (preferred)

Tools

Workday

Microsoft Excel

Job description

Job Description Provides comprehensive administrative and employee services support for Dining Services, with primary responsibility for payroll and timekeeping review, attendance administration, employee records, Human Resources (HR)-related processes, reporting, and department operations. Serves as a key administrative liaison for employees and managers and coordinates information and processes with HR, Payroll, and other University departments. Supports Dining Services leadership by coordinating administrative activities, monitoring department-wide initiatives and events, and keeping leaders informed of relevant updates and needs. Coordinates assigned special projects and assists with departmental procedures, tracking systems, and workflow improvements.

JOB DUTIES/RESPONSIBILITIES:

Payroll, Timekeeping & Attendance

• Overseas, reconciles payroll and timekeeping records for all Dining Services units; reviews manager-approved employee hours for accuracy, identifies and resolves discrepancies, coordinates corrections as needed, ensures that payroll deadlines are met.
• Verifies employee attendance, schedules, leave balances, and required training information; maintains accurate and confidential employee records.
• Monitors employee attendance points, coordinates required attendance documentation and follows up with managers regarding attendance records and related administrative processes.
• Generates and maintains workforce, payroll, attendance, overtime, training, and operational reports; audits information for accuracy and follows up on discrepancies.

HR Coordination

• Serves as a primary administrative liaison and resource for employees and managers, responding to questions and coordinating information with HR, Payroll, and other university departments.
• Completes assigned Workday tasks related to employee recruitment, hiring, onboarding, transfers, and separations; coordinates interviews, required documentation, and onboarding logistics.

Administrative

• Coordinates department communications, meetings, calendars, schedules, and administrative processes.
• Provides administrative support to Dining Services leadership, department-wide initiatives and events; monitors relevant activities, updates event board, and keeps leaders informed about updates, upcoming needs, and other information requiring their awareness or attention.
• Greets and directs visitors, responds to inquiries, and performs other duties as assigned.

Special Projects

• Coordinates assigned special projects and assists with developing and improving departmental procedures, tracking systems, and workflows.

WORKING CONDITIONS/PHYSICAL EFFORT:

Designated as essential employee. Primarily office environment. Occasional nights and some weekends required, including commencement and other special university events.

QUALIFICATIONS

Required Qualifications

• Excellent organizational, communication, customer service, and problem-solving skills.
• Ability to manage multiple priorities, meet deadlines, and complete work independently with a high degree of accuracy.
• Ability to maintain confidentiality when handling sensitive employee, payroll, and personnel information.
• Ability to work effectively with employees and managers at all levels and interact with diverse groups with professionalism, tact, and diplomacy.
• Strong attention to detail and demonstrated ability to review, audit, and reconcile information and identify discrepancies.
• Ability to research and resolve routine administrative issues and recognize when matters should be referred to or escalated to the appropriate manager or university department.
• Proficiency with Microsoft Office, particularly Excel, and the ability to learn and effectively use payroll, HR, scheduling, and other administrative systems.

Preferred Qualifications

• Experience supporting payroll, timekeeping, employee records, or other workforce-related administrative processes.
• Experience working in a high-volume or complex administrative environment.
• Experience with Workday, a similar human resources or payroll system.

EDUCATION & EXPERIENCE

High school Diploma or GED; Associate degree - preferred

Two to four years of progressively responsible administrative, employee services, payroll, HR, or related experience - required

WORK HOURS

• Full Time, Non-Exempt
• Monday - Friday, 8:30am - 5:00pm
• 8 hours daily/40 hours weekly

SALARY

Pay Grade 4 ($18.34/hr. to $25.00/hr.)