Administrative Coordinator

ctbk; Buffalo (NY); On-site; USD 26,139 - 37,229; Full time

Benefits offered by this job

Onsite work

OT pay

Job summary

CTBK in Amherst, NY is seeking a detail‑driven Client Services Team member to provide data and workflow support for our Tax Team. This full‑time, onsite role requires overtime during peak tax periods and involves handling client information, trackers, and onboarding.

You will process 1099s and K‑1s, assemble returns, manage billing, and ensure timely delivery to clients. Strong MS Office skills and a high school diploma are expected; prior admin experience is preferred.

Qualifications

• High school diploma or GED required.
• Prior administrative experience preferred.
• Proficient in MS Office (Word/Excel/PowerPoint).

Responsibilities

• Manage, review and organize client information for the tax team.
• Analyze information and request missing data in a timely manner.
• Manage trackers (tax document inventory and master lists).
• Facilitate new client setup and onboarding processes.
• Utilize various software to extract client information and keep workflows moving forward.
• Manage and maintain client billing information.
• Process 1099s and K-1s through internal system.
• Assemble and deliver returns to clients.
• Manage tax notices and POA tracking, routing, and administration.

Skills

Attention to detail

Team collaboration

Time management

Problem solving

Education

GED or high school diploma

Tools

Microsoft Office

Excel

Word

PowerPoint

Job description

Chiampou Travis Besaw & Kershner (CTBK) is a locally owned and operated full-service accounting firm based in Amherst, NY. With over 150 talented professionals on our team, we provide businesses and high net worth individuals with assurance, accounting, tax, and business consulting services. Our clients come from a variety of industries, including manufacturing/distribution, construction, real estate, not-for-profit, healthcare, and professional services.
At CTBK, we prioritize delivering professional services that exceed our clients' expectations while creating a positive and nurturing work environment for our employees. We are committed to helping our staff grow and develop successful and rewarding careers, providing challenging opportunities for personal and professional growth.

As a member of our Client Services Team, you would provide data and workflow support for our Tax Team. In addition, this position provides support throughout our tax operations services as needed. This position would be full-time, onsite, and does require regular overtime, especially from late January through mid-April, and late-August through early-October, including Saturdays during those periods.

Job responsibilities include but are not limited to:

• Manage, review and organize client information for your tax team
• Analyze information received and request missing/additional information in a timely manner
• Manage trackers (tax document inventory and master lists of clients)
• Facilitate new client setup and onboarding processes
• Utilize various software to extract client information and keep workflows moving forward
• Manage and maintain client billing information
• Process 1099s and K-1s through internal system
• Assemble and deliver returns to clients
• Manage tax notices and POA tracking, routing, and administration

A successful candidate will possess the following:

• Have a mindset of efficiency and problem-solving
• Manage comprehensive and accurate records while maintaining confidentiality
• Strong willingness to work with a team and collaborate to complete projects and tasks
• Exceptional attention to detail and organizational skills, especially in managing workflow processes
• Self-motivated and driven, with a proactive approach to anticipating issues and resolving them quickly
• Energized by working on simultaneous projects in our fast-paced environment
• Ability to work with and build meaningful relationships with multiple levels within the Firm
• Eager to learn and be resourceful
• Ability to timely and accurately meet deadlines

Qualifications:

• Background in/understanding of the accounting services industry is preferred
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint),

Education and Experience:

• GED or high school diploma Required
• Prior administrative experience is preferred

Pay:

$ 23 per hour
For more information about our Firm, explore our website at CTBK.com.

CTBK is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. CTBK makes hiring decisions based solely on qualifications, merit, and business needs at the time.