Administrative Concierge

Gates Ventures; Kirkland (WA); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Generous paid time off

Job summary

Gates Ventures in Kirkland, WA seeks an Administrative Concierge to manage the office's guest experience and ensure seamless operational support. This role requires 2-5+ years of office or hospitality experience, a proactive attitude, and detail-oriented skills.

The position offers a salary range of $75,000-$85,000, a discretionary annual bonus, and a comprehensive benefits package including medical, dental, and generous paid time off.

Qualifications

• 2-5+ years in office support, hospitality, or related field.
• Experience in a fast-paced, service-oriented environment.
• Must have basic proficiency in Microsoft Office.

Responsibilities

• Welcome and escort guests to meeting spaces.
• Manage meeting room flow and assist with meeting logistics.
• Oversee all mail and packages in the office.

Skills

Office support experience

Hospitality experience

Interpersonal skills

Communication skills

Proactive and detail-oriented

Microsoft Office proficiency

Job description

Gates Ventures is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

The Role

The Administrative Concierge is the heartbeat of our office experience. This role ensures the workplace runs smoothly while delivering a high standard of hospitality to employees and guests alike. The ideal candidate is organized, service-driven, and proactive; someone who takes pride in the details and creates an environment where people feel genuinely welcomed.

The Team

At Gates Ventures, our work supports Bill Gates’ contributions to the world of global health, clean energy/climate change, science, education, technology, and philanthropy. We are a small, collaborative organization and support each other across levels, teams, and workstreams.

Responsibilities

Guest & Visitor Experience

• Welcome and escort guests to meeting spaces, ensuring a seamless and professional arrival experience
• Serve as the primary point of contact for visitors throughout their time in the office

Meeting & Space Readiness

• Manage meeting room flow; reset, clean, and restock spaces between meetings
• Support meeting logistics including light setup and cleanup for gatherings of all sizes
• Partner with administrative staff to ensure a smooth meeting experience end to end
• Keep all kitchens across office spaces fully stocked, clean, and organized daily
• Maintain storage areas and stockrooms in an orderly and accessible state
• Conduct routine grocery runs and restocking as needed
• Assist with lunch setup and cleanup for employee meals and catered meetings

Office Operations

• Manage all mail and packages, including labeling and courier coordination
• Respond to day-to-day office needs with a proactive, solutions-oriented mindset
• Adapt fluidly to shifting priorities and support additional needs as they arise

Qualifications

• 2–5+ years in office support, hospitality, workplace services, or a related field
• Experience in a fast-paced, service-oriented environment
• Proactive and detail-oriented, with a strong ability to anticipate needs and take initiative
• Strong interpersonal and communication skills; professional, approachable, and responsive
• Able to manage multiple tasks simultaneously while maintaining consistency and quality throughout the day
• Dependable and self-directed; follows through without needing to be reminded
• Basic proficiency in Microsoft Office (Outlook, Word, Excel) and comfort with workplace tools and systems
• Ability to pass a detailed background check
• This is an in‑person position

Compensation and Benefits

The salary range for this position is $75,000-$85,000. Starting salary offers will vary depending on a number of factors, including education, experience, and qualifications. This role also qualifies for a discretionary annual bonus. Gates Ventures offers a comprehensive benefits package including medical, dental, vision, life, and disability insurance, and a 401(k) program with employer match. Our benefits also include generous paid time off for vacation, sick leave, and holidays.