Loan Servicing Specialist - Loan Servicing Administration

Holland America-Princess (Holland America Dawson City Inn); Alaska; On-site; USD 28,929 - 31,684; Full time

Benefits offered by this job

Work-life balance

Paid time off

Flexible work options

Medical, dental, vision plan

Health Savings Account

401(k) with employer match

Learning and career advancement

Opportunities to make a difference in/

Job summary

First National Bank Alaska is seeking a Loan Servicing Specialist to support the loan lifecycle for internal customers. The role requires analytical thinking, attention to financial details, and strong communication skills. Training or experience in loan servicing will be advantageous.

The position offers hourly compensation with a Monday–Friday schedule in Anchorage, AK. The company emphasizes work-life balance, comprehensive benefits, and opportunities for career advancement.

Qualifications

• Analytical and logistical thinking skills are required.
• Comfort with financial figures and detailed documentation is needed.
• Customer service skills and excellent written and verbal communication are essential.

Responsibilities

• Provide ongoing support to internal customers during the loan lifecycle.
• Ensure accurate and detailed documentation for loan servicing processes.
• Assist with loan processing and compliance with current rules and regulations.

Skills

Analytical thinking

Logistical thinking

Financial figures

Documentation

Customer service

Written communication

Verbal communication

Time management

Organizational skills

Education

Experience or training in lending/loan servicing

Tools

Loan management software

Job description

Loan Servicing Specialist - Loan Servicing Administration

First National Bank Alaska

Start a career with First National Bank Alaska, the *Best Place to Work in Alaska* as recognized 11 years in a row by Alaska Business magazine readers.

Loan Servicers provide continuing support and services internal customers for the duration of the loan, ensuring an excellent external customer experience.

We have an opening for a new team member!

The successful candidate will have analytical and logistical thinking skills, comfort with financial figures and detailed documentation, customer service skills, excellent written and verbal communication skills, time management and organizational skills. Some lending, loan processing, loan servicing or similar experience or combination of experience and education/training will be required. Knowledge of loan management software programs and current relevant rules and regulations is preferred.

You could start as a representative or a specialist if more experienced; job/salary offer would be commensurate with experience.

Job/salary offer would be commensurate with experience:

Loan Servicing Representative: $21.00/hour minimum

Loan Servicing Specialist: $23.25/hour minimum

Schedule: Monday-Friday

FNBA Careers - Shape Your Tomorrow

• Strong work/life balance; paid time off and flexible work options
• Generous medical, dental, vision plan and Health Savings Account
• 401(k) with employer match
• Learning, development and career advancement
• Opportunities to make a positive difference in your community!

FNBA is an Equal Opportunity and Affiliate FDIC and Equal Housing Lender.VEVRRA Federal ContractorThis Company is a Federal Contractor and an equal opportunity and affirmative action employer that does not discriminate on the basis of race, national origin, religion, age, color, sex, disability, veteran status, or any other characteristic protected by local, state, or federal laws, rules or regulations.

Anchorage, AK