Administrative Clerk

Easy Auto & Sunrise Acceptance; Cleveland (TN); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Short-term disability insurance

401(k) with match

Life insurance

Paid holidays

Paid time off

Job summary

Sunrise Acceptance is seeking an Administrative Clerk to help keep customer accounts and the office running smoothly. You’ll handle data entry, filing, and correspondence, ensuring accuracy and timeliness to support customers and coworkers.

On-site, full-time role with a focus on attention to detail, clear communication, and dependable teamwork. Pay ranges from $18 to $20 per hour, depending on experience, with benefits including health and retirement options.

Qualifications

• Office experience required
• High school diploma or equivalent
• Proficiency in Microsoft Office

Responsibilities

• Update customer accounts and organize paperwork.
• Mail customer titles and prepare letters and reports.
• Arrange vehicle auctions and coordinate related paperwork.
• Support the team with title and insurance paperwork and address customer concerns.

Skills

Office experience

Attention to detail

Clear communication

Data entry

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Put your eye for detail and people skills to work. Do you enjoy keeping things organized, helping people, and checking a job well done off your list? Sunrise Acceptance is looking for an Administrative Clerk who takes pride in getting the details right and making someone's day a little easier. You'll be part of the team that keeps our customer accounts and office running smoothly. From mailing customers' titles to updating customer accounts and organizing paperwork, your work will help customers and coworkers get the support they need. If you're dependable, friendly, and ready to pitch in, we'd like to meet you.

Where you'll make a difference

• Help customers find answers.
• Answer customer questions with patience, clarity, and professionalism.
• Keep the details right. Update account information, maintain files, and prepare letters and reports accurately and on time.
• Arrange the auctions. Work with auctions to schedule vehicle sales and coordinate the related paperwork.
• Support the team. Help with title and insurance paperwork, assist with customer concerns, and keep your supervisor informed when something needs attention.

What you'll bring

• Relevant experience: Office experience, a high school diploma or equivalent, and proficiency in Microsoft Office.
• Everyday strengths: Accurate data entry, basic math skills, attention to detail, and clear written and spoken English.
• A customer-first approach: Patience, sound judgment, and the ability to handle concerns calmly and respectfully.
• Practical requirements: A valid driver's license with an acceptable driving record and availability to work on-site.

Why build your career with Sunrise?

Join a family-owned organization where teamwork matters and the Golden Rule guides how we treat customers and coworkers. We believe in promoting from within and giving people opportunities to grow.

• This full-time position generally requires working Monday through Friday, as well as Saturdays that fall on month end.
• Pay is based on qualifications and experience, generally beginning between $18-$20/hour.
• Health coverage: Medical insurance with a company contribution; dental, vision, and short-term disability insurance also available.
• Retirement savings: 401(k) with a company match of up to 4% and immediate vesting.
• Added protection: Company-paid life insurance, with the option for additional life insurance as well.
• Time to recharge: Six paid holidays each year and close to two weeks of paid time off within a year.

EOE / Drug-Free Workplace