Administrative Clerk

100 Albany Med Health System; City of Albany (NY); On-site; USD 42,000 - 55,000; Full time

Job summary

Albany Med is seeking an Administrative Clerk for day shift duties in Albany, NY. The role covers clerical and administrative tasks including mail flow, records filing, customer service, and data entry to support hospital operations.

Qualified candidates have a high school diploma and prefer an associate degree or related experience. Excellent organizational and communication skills are essential, with attention to confidentiality and service quality.

Qualifications

• High School Diploma or GED required.
• Associate degree preferred; 1-3 years.
• Executive Secretary experience preferred; 1-3 years.
• General office experience preferred.
• Proficient with Microsoft Office (Word, Excel).
• Excellent attention to detail and organization.
• Ability to handle confidential information.
• Strong customer service skills.
• Team player with cross-department collaboration.
• Ability to read and follow instructions.
• Strong time management.

Responsibilities

• Maintain forms, supplies, and equipment.
• Greet customers/patients in a professional manner.
• Organize and maintain filing system.
• Update and distribute department documentation.
• Input data into databases and verify accuracy.
• Handle standard correspondence for the department.
• Prepare or run basic reports.
• Process paperwork and review for accuracy.
• Scan and file documents.

Skills

High attention to detail

Time management

Customer service

Team coordination

Reading and following instructions

Education

High School Diploma/G.E.D.

Associate Degree

Tools

Microsoft Office (Word, Excel)

Job description

Department/Unit: Facility Maintenance Work Shift: Day (United States of America) Salary Range: $41,923.00 - $54,500.00

The Administrative Clerk provides an assortment of administrative and clerical duties such as distributing incoming, outgoing, and interdepartmental mail, scanning and filing of records and office reception. The Administrative Clerk will coordinate with staff members, volunteers and external vendors to ensure operations run smoothly while providing a high standard of customer service.

Essential Duties and Responsibilities

• Maintain adequate supplies of current forms, office supplies and equipment
• Greets customers/patients in a friendly and professional manner
• Organizes and maintains office filing system including filing correspondence and other documents and files in a timely manner.
• Update and distribute department documentation including but not limited to policies and procedures
• Input data directly into databases and review data for accuracy
• Handles the processing of standard professional correspondence on behalf of a department
• Prepares or runs basic reports required by the department
• Processes paperwork and reviews for accuracy
• Scans and files paperwork

Qualifications

• High School Diploma/G.E.D. - required
• Associate Degree - preferred 1-3 years
• Executive Secretary Experience - preferred 1-3 years
• General Office Experience - preferred
• Working knowledge of office equipment, like printers and fax machines
• Excellent attention to detail and organizational skills
• Ability to manage confidential information
• Computer proficiency with Microsoft Office (including Word and Excel)
• Excellent customer service skills (written and verbal), demonstrating the ability to work effectively and efficiently with a diverse population.
• Ability to coordinate and work as a team member with various disciplines and departments
• Ability to read, understand and follow oral and written instruction
• Strong organizational and time management skills.

Equivalent combination of relevant education and experience may be substituted as appropriate.

Thank you for your interest in Albany Med Health System! Albany Med Health System is an equal opportunity employer.

This role may require access to information considered sensitive to Albany Med Health System, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that: Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Health System policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Albany Medical Center is the centerpiece of medicine, research, and medical education in New York’s Capital Region and is the area's largest private employer with more than 10,000 employees. Albany Medical Center offers excellent career opportunities in a wide range of roles in both patient care and administration. We value all our staff members and offer outstanding employee benefits including:

• Excellent health care coverage with no copay at Albany Medical Center providers
• A wide array of services and programs to support emotional, physical, and mental wellbeing

Anchored in the state’s historic capital city, Albany Medical Center offers a full range of inpatient and outpatient care and is home to the region’s largest hospital, only Level 1 adult and pediatric trauma centers, and only children’s hospital. The downtown campus also offers opportunities at Albany Medical College.

Albany Medical Center, along with Columbia Memorial Health, Glens Falls Hospital, Saratoga Hospital, and the Visiting Nurses, form the Albany Med Health System, serving more than three million people over 25 counties.