Administrative Clerk

MWRD; Chicago, Northern (IL, KY); Hybrid; USD 34,000 - 42,000; Full time

Job summary

The Metropolitan Water Reclamation District of Greater Chicago is seeking a clerical assistant to perform routine administrative tasks, type basic correspondence, file management, and phone support. This role requires accuracy, good spelling, and the ability to handle mail and internal documents.

Under supervision, you will greet visitors, route calls, and assist in maintaining office supplies and records. Strong customer service skills and basic arithmetic are valuable for daily operations.

Qualifications

• Graduation from a standard senior high school or the equivalent.
• Full-time post-secondary training in office technology or computer applications may be substituted for the required education.
• Proficiency in typing and basic computer applications.
• Strong spelling/grammar and customer service skills.
• Ability to compose routine correspondence.
• Familiarity with office equipment and general procedures.
• Good verbal communication and ability to work under supervision.

Responsibilities

• Answers phones and provides general information to callers, takes messages and/or directs calls to appropriate individuals; greets and directs visitors to appropriate individuals.
• Types and distributes routine correspondence, reports and other documents; reviews documents for completeness and accuracy.
• Maintains a variety of paper files, logs and reports; enters, retrieves and updates computerized file information.
• Opens, routes and distributes incoming mail and other internal documents; delivers interoffice and U.S. mail within a work group, section, department or facility.
• Organizes and maintains office supplies.
• Performs a variety of general administrative support activities such as making photocopies, sending facsimiles, and scanning, binding and shredding documents.
• Provides relief for other administrative support positions as needed and provides assistance in other sections as requested.

Skills

English language

Spelling & grammar

Customer service

Basic arithmetic

Typing

Office procedures

Oral communication

Computer basics

Education

High school diploma or equivalent

Post-secondary training in office tech / computer apps (substitution)

Job description

Metropolitan Water Reclamation District of Greater Chicago

Under supervision, performs routine clerical and administrative work such as typing basic correspondence, organizing and maintaining paper and electronic files, distributing mail and answering phones.

Essential Job Functions

Essential job functions are fundamental, core functions common to positions in a classification. They are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are designed to be descriptive and not restrictive, incumbents may complete one or all of the job duties listed or tasks of similar kind not specifically listed here.

General Statement

Under supervision, performs routine clerical and administrative work such as typing basic correspondence, organizing and maintaining paper and electronic files, distributing mail and answering phones.

Essential Job Functions

Essential job functions are fundamental, core functions common to positions in a classification. They are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are designed to be descriptive and not restrictive, incumbents may complete one or all of the job duties listed or tasks of similar kind not specifically listed here.

• Answers phones and provides general information to callers, takes messages and/or directs calls to appropriate individuals; greets and directs visitors to appropriate individuals.
• Types and distributes routine correspondence, reports and other documents; reviews documents for completeness and accuracy.
• Maintains a variety of paper files, logs and reports; enters, retrieves and updates computerized file information.
• Opens, routes and distributes incoming mail and other internal documents; delivers interoffice and U.S. mail within a work group, section, department or facility.
• Organizes and maintains office supplies.
• Performs a variety of general administrative support activities such as making photocopies, sending facsimiles, and scanning, binding and shredding documents.

Other Job Functions

• Provides relief for other administrative support positions as needed and provides assistance in other sections as requested.
• May perform delivery and pickup services between plant locations and other District facilities requiring the operation of a motor vehicle.
• May require operation of a telephone switchboard, postal machine, mail folder or mail sorter.
• Performs other duties as assigned.

Environmental Conditions

Work is performed in a typical office environment and requires the use of standard office equipment including computers.

Desirable Knowledge, Skills and Abilities

• Considerable knowledge of the English language including spelling and grammar.
• Knowledge of business arithmetic.
• Some knowledge of standard office practices and procedures.
• Basic customer service skills.
• Ability to compose answers to routine correspondence.
• Ability to operate standard office equipment such as copiers, fax machines, calculators and postage machines.
• Ability to use computer applications for word processing, spreadsheets, basic database management, electronic mail and other functions.
• Ability to communicate orally.

Minimum Qualification Requirements

Graduation from a standard senior high school or the equivalent.

Substitution

Full-time post-secondary training in office technology or computer applications may be substituted for the required education.

Promotional Requirement

• None